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With skills gaps plaguing the industry, these 10 skills are must-haves for all IT departments. It’s no coincidence that these skills make up a large percentage of the IT skills gap across the industry. Decision-makers are struggling to fill these job roles. The positions also pay well because of a lack of qualified professionals. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.
The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.
Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, this year’s highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.
Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.
While IT professionals are most likely to hold certifications in CompTIA and Microsoft, a greater percentage are pursuing credentials in AWS and Cisco in 2019. Here is a list of the five most sought-after IT certifications this year.
For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.
After several decades on the market, the Project Management Professional® certification continues to be one of the most in-demand certifications worldwide. Learn how you can increase your salary, project success, and organizational value with this recorded webinar.
Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.
In the world of corporate technology training, blended or hybrid learning is a recent introduction. While a few learning providers have launched offerings, only Global Knowledge has implemented a solution—Blended Live—that utilizes the true potential of a blended learning delivery model.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.
In this informative webinar, participants will learn about Global Knowledge's approach to blended learning, Blended Live, and explore the benefits of this challenge-based, flipped classroom model.
How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.
Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.
If you have been a professional project manager for a number of years, then it is highly likely that you have considered earning your PMP credential. And why wouldn’t you? It is well known that the PMP certificate is not only a demonstration of your mastery of project management concepts, but it also shows that you have the dedication to take on a rigorous course of study. For some the task can seem daunting, but it doesn’t have to be. The key to successfully navigating the exam process is to approach it like a project, which you already know how to do!
Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.
Quality, as we know it today, is an accumulation of several concepts that together create a comprehensive approach to quality. The views of quality, as described in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and tested on the PMP® exam, focus primarily on the work of three major contributors: W. Edwards Deming, Joseph M. Juran and Philip B. Crosby.
So you want to be more agile, but is it possible in a waterfall world? The short answer is yes! Waterfall can be combined with principles of agility. The trick is to recognize how agile practices lead to organizational agility. Any organization can become more agile, but there are trade-offs that need to be considered. In this hour-long webinar, instructor and presenter Brian Egan will help you understand how to make agile work within your organization. In it you will learn: Agile best practices Discover how organizations can be more agile Agile vs. Waterfall: Discuss the pros and cons of each Dispense the myth that agile can only be used for software development Watch this webinar today and learn how and why your organization should become more agile! Recommended Agile Project Management courses: Introduction to Agile Agile Project Management Transitioning from Waterfall to Agile PMI Agile Certified Practitioner (PMI-ACP)® Boot Camp
This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.
Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.
Right on schedule, PMI has announced the revision and update of the PMP exam that will roll out March 26, 2018. For those who are on their journey to certification, exam revisions can be stressful. In this hour-long webinar presented by Global Knowledge, our resident PMP-certified project manager Dan Stober will present information on the changes and how to prepare for the PMBOK 6th Edition PMP exam. This webinar will cover all aspects of the update, and start you on the road to success! What you will learn: How the new “Role of the Project Manager” chapter impacts you. Three new processes and their inputs, tools, techniques, and outputs. How the addition of four new sections per chapter benefits you as a project manager. Why PMI is changing and updating the PMP exam. Recommended Project Management Courses Project Management Professional (PMP)® Exam Prep Boot Camp Project Management Fundamentals IT Project Management Project Management Professional (PMP) ® Renewal Program
Keep your project on time and within budget by controlling the baselines, budget, and schedule. View our comprehensive guide to project management, from project scheduling to cost control, from the experts at Global Knowledge.
Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.
Project quality management is the process of determining the quality standards that are applicable to a project and devising a way to satisfy them. Learn more here.
Modern quality management and project management are complementary. They both emphasize customer satisfaction and the underlying belief that quality leads to customer satisfaction. The main objective in quality management is making sure that the project meets the needs it was originally created to meet—nothing more, nothing less. In other words, to ensure quality, you must meet the needs of the stakeholder.
This webinar focuses on assisting leaders who are determining whether Agile is right for their organization. In one hour, we will take you from the basic concepts of Agile methodology to understanding the process and what your role is as a leader. You will learn the challenges and benefits and how an Agile culture can fuel your teams and provide value for your customers faster.
The question of how a project manager working in a functional or matrix organizational structure gets team members to perform is asked in almost every project management class I have taught.
Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?
Are you prepping for the PMP exam? What should you know about the impending new edition of A Guide to the Project Management Body of Knowledge PMBOK® Guide before scheduling your examination?
Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”
When creating products, providing services and achieving results, consistency is the goal of quality management. This white paper gives you a basic overview of the tools and techniques you need for quality planning and quality assurance. Learn which resources help you to evaluate programs, prioritize objectives or discover problem areas. Featured within this white paper are Kaoru Ishikawa’s seven quality tools which include flowcharts, histograms and cause-and-effect diagrams.
Beginning in 2016, substantial PMP® exam changes will be taking effect. Also changing is how the PMP and other credentials PMI offers are maintained. In this hour-long webinar, our resident PMP-certified project manager Dan Stober will present the modifications to the Continuing Certification Requirements program for PMI certifications that are taking place on December 1, 2015, and how you should prepare for them. He will feature the new PMI Talent Triangle alongside the minimum and maximum allowable PDUs in all categories.
Projects are a social endeavor. Traditional project management approaches have shied away from the social advantages a more agile project environment brings. By nature, we are storytelling, pattern seeking and social people. We need colocation to shine truly in a project environment.
Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.
You are estimating the total project cost using three points for cost estimates with a 95 percent confidence level. What is the cost estimate range if the estimated project cost is $120,000 and the standard deviation is $2,500?
You are the project manager on a construction project where you are deliberating between renting, leasing or purchasing a large piece of equipment. Equipment pricing: Rent at a cost of $2,500 per day; Lease for a 60 day period at $2,500 per day, with a 10% discount; Purchase at a price of $100,000. By looking at your project schedule, you have estimated that you will use the equipment about 50 to 60 days. Based only on price, which decision would you recommend?
Introducing new talent to an established organization can be difficult for many reasons. Seasoned employees may view the incoming new hires as "too green" or as not having the required skills to contribute in a meaningful way. They may worry about having to "waste time" teaching the newbies things that they should already know or get aggravated when the new employees are not familiar with "the way we do things around here." Additionally, it is difficult to know if the right new hires are being put into the right positions for their interests, abilities and talents. After all, a resume and an interview can only tell a hiring manager so much about the person they are bringing on board, and often talented employees are simply being put into a role that is not a good fit.
We often discuss how to manage projects, but we overlook an essential step: proving project value. Proving project value ensures that organizational strategies are aligned with project objectives.
Your organization and a seller have just agreed to a contract with a total cost of $150,000, an estimated profit of $10,000, buyer/seller sharing of 70/30 and a ceiling price of $170,000. What is the PTA (point of total assumption)? A. $170,000 B. $160,000 C. $164,2...