Resource Library

Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

Security is complicated, which has led to the many misconceptions and misunderstandings about security. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at work and in your personal life.

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

Projects are often complex, made up of a large number of moving pieces. This brings numerous challenges. By using the three key steps mentioned in this white paper, your projects will run more smoothly from start to finish.

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

What quality did the most influential leaders throughout history, such as Winston Churchill, Ronald Reagan, and Margaret Thatcher, all have in common? They were some of the greatest orators the world has ever known. Their communication skills were the tools with which they built up nations with strong foundations. They taught us that the most fundamental factor of success is without a doubt communication, and that strong communication is the pathway to strong leadership. Here you will find a breakdown of what makes an effective communicator and how you too can develop your leadership skills through communication.

This cybersecurity white paper explores the origins and motivations of cyberwarfare, and provides actions you can take in response.

As far as modern architectures go, there are few more complicated than an IoT pipeline. You’ve got to consider an ingestion layer (typically streaming) that may undergo manic load. You’ve got to think of data tagging, storage (probably across multiple engines), archival and access—both internal and external. And all of it has to scale like crazy, be as cost effective as possible, and use automation wherever it can. Oh, and your boss needs the IoT pipeline built by tomorrow. Short timelines? Tight budget? Unrealistic expectations? Unfortunately, these asks are realities for many cloud professionals. AWS knows this and is here to help.  

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

Whether you are operating a home system, overseeing a small startup, or performing security governance for an enterprise, everyone can benefit from paying attention to security. This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.

Google Cloud Platform (GCP) is Google’s public cloud offering comparable to Amazon Web Services and Microsoft Azure. The difference is that GCP is built upon Google's massive, cutting-edge infrastructure that handles the traffic and workload of all Google users. There is a wide range of services available in GCP ranging from Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) to completely managed Software-as-a-Service (SaaS). We will discuss the available infrastructure components and how they provide a powerful and flexible foundation on which to build your applications.

The Global Knowledge IT Skills and Salary Report is a window into the inner workings of IT departments, revealing insights and opinions held by professionals around the world. For 10 years, we have surveyed over 120,000 men and women in IT about the state of the industry. With a decade of data at our fingertips, we analyzed 10 years’ worth of reports and noticed four major trending areas: certifications, salaries, cloud computing and cybersecurity. 

For 10 years, Global Knowledge has surveyed IT professionals and published the findings in our annual IT Skills and Salary Report. With topics ranging from top-paying certifications to most in-demand skills, our reports have consistently provided a deep examination of the attitudes and opinions held by IT professionals around the globe. With a decade of reporting at our fingertips, we decided it was an appropriate time to dissect the views of those making the decisions in the tech industry. What are their biggest challenges? How have their training opinions changed over time? How do their actions affect staff?

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

Linking business analysis skills with the methods of The Open Group’s Architecture Framework, TOGAF®, facilitates stronger IT results that drive business value.

Structuring techniques are the foundation of decision making. They are to decision making what blueprints are to construction. There are a number of techniques that will quickly and easily improve the analysis of virtually any problem. This paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.  

Has your company implemented "reasonable security"? If so, you should be able to avoid lawsuits and fines after a breach. But what is "reasonable security," and is there a definition?

When a decision matters, there are certain steps you will want to follow. In this white paper, we provide guidelines for approaching decisions. The steps in this white paper are a series of interconnected techniques used in problem analysis and decision making.

IT organizations are increasingly being held accountable to bring digital value to the business and participate as a strategic partner. To this end, IT organizations must ensure they have the right skills at the right time to support the strategic direction of the business and contribute overall ROI. Deploying an IT skills framework provides an opportunity for IT organizations to determine their level of readiness by identifying where skill gaps exist.

Often we let personal biases and other intuitive mental forces push us towards quick decisions. In contrast, good decision makers make the effort to really analyze issues. Instead learn how to become a critical thinker by separating facts from assumptions to make consistent, high-quality decisions.

The responsibility for securing organizational data has spread beyond the traditional IT professional. While there are more diverse security solutions, there are more diverse and sophisticated security threats. Security awareness and training is essential for everyone within an organization. Learn how Cisco has continued to evolve its security solutions and training.

Technology is a wonderful thing, but it comes with a price: cybersecurity. Free Web browsers, social media sites and other digital services collect personal information like email addresses, phone numbers, place of employment, buying habits, mortgage data that is shared with advertisers. The availability of this information leaves us vulnerable to hackers. This white paper can help you learn more about what kind of personal data is typically collected, and how to secure your information online.

Experts agree that as long as there is data, there will be people trying to steal it. For every defense mechanism put in place, there is someone who will find a way to get around it. Constant vigilance, education of the workforce, and management support are all necessary to implement effective security policies. While a well-trained IT staff is key to protecting data, all employees must understand the importance of protecting company assets, including data.

Discover why healthcare organizations must take an immediate active role in securing their data. It is much more costly, monetarily as well as with regard to reputation, for an organization to react to a breach rather than plan for it.

The network forensics market is set to dramatically expand as increasing numbers of organizations become the victims of malware attacks. Limiting the damage from these incursions, and avoiding potentially crippling losses, are key motivators for businesses of any size. And network forensics offers a powerful set of tools to help companies achieve those goals.

This paper provides an overview of how to judge the rigor of one's decision making. It describes how anyone can make better (higher quality) decisions, in any situation.

A Dynamic Multipoint Virtual Private Network (DMVPN) can be used with other networks like Multiprotocol Label Switching (MPLS), but streaming multicast is accomplished quite well using "Default" and "Data" Multicast Distribution Trees (MDTs) with MPLS.

Mobile payment systems have solid promise to become the dominant means of financial transactions, but there are some hurdles to overcome. Apple Pay might be the dominant force today, but Google Wallet and others are not far behind. The year 2014 was when digital and mobile payment systems became known to a wide range of the general population, while only techno-enthusiasts were aware of the options in the four to five years prior. Thus, mobile payment systems are not new, but customers and merchants are quickly adopting them now that they have become popular. It still remains your responsibility to thoroughly research any mobile payment option before implementing it. It is your money and you have the burden of ensuring that it has the best protection possible.

Discover the ways in which cybercrime occurs in three realms: individual, business, and governmental. Learn what you can do to protect yourself and your organization.

Many security breaches over the last year have taught us new lessons (or clarified ones we should have already learned). This paper reviews these key issues and focuses attention on 10 responses that we all need to adopt in our approach to security in 2015.

Times are changing. Attacks are becoming much more sophisticated and hackers are exploiting human vulnerabilities to gain access to enterprise networks and private information. Employees and end users want to help protect your company's sensitive data, we just need to motivate them as to why they should care. By educating your employees on security best practices and current human vulnerabilities, you can take a step forward to ensuring you're not a part of the many organizations that are breached.

You are a problem. You are a risk to your employer. The actions you take and the activities you perform at work, online, and even in your personal life put your employer at risk. You need to know how you are a security risk to the organization and what you can do to reduce or eliminate those risks. In this paper, I discuss ten common risky behaviors that typical workers engage in and what you can do to avoid being the weakest link in your company.

Increased interconnectivity via machine-to-machine (M2M) communications, the IoE, and smart systems holds profound implications for how business trends continue to evolve. In terms of M2M growth, key developments in security will be essential, from the design and manufacture of devices to more robust cloud security and ensuring the integrity of wireless data transmissions. Without these safeguards in place, organizations and industries that rely on M2M will continue to place themselves at risk.

Securing corporate information can be a challenge, considering the numerous technologies and platforms that need to be protected. One technology that definitely helps achieve secure data is public key infrastructure (PKI), which enhances the security of data by using advanced access methods and making sure the authenticity of the data flow is preserved.

Rather than looking back over the past year, organizations and individuals need to start assessing cybersecurity threats that lie ahead in the New Year. While there is always the chance for a new threat or risk to be unearthed this year, often the risks of the New Year are predicable from the trends of attacks from the previous year. However, other factors need to be considered as well, including new technologies, new software and applications, mobility, etc. Here are my predictions of the areas to watch for new security threats. When it comes to cybersecurity, we have a lot to look out for, take precautions against and be paranoid about.

For several years, most news articles about a computer, network, or Internet-based compromise have mentioned the phrase "zero day exploit" or "zero day attack," but rarely do these articles define what this is. A zero day exploit is any attack that was previously unknown to the target or security experts in general. Many believe that the term refers to attacks that were just released into the wild or developed by hackers in the current calendar day. This is generally not the case. The "zero day" component of the term refers to the lack of prior knowledge about the attack, highlighting the idea that the victim has zero day's notice of an attack. The main feature of a zero day attack is that since it is an unknown attack, there are no specific defenses or filters for it. Thus, a wide number of targets are vulnerable to the exploit.