Resource Library

In this live excerpt from Supporting and Troubleshooting Windows 10 (M10982), Windows 10 expert and Microsoft Certified instructor, John Panagakos, will lead you through one of the most popular modules in this course.

Whether you've already upgraded to Windows 10 or you're interested to learn more, this webinar will help familiarize you with the major updates and features. Join Microsoft instructor, John Panagakos, for an hour-long webinar that will dive into the exciting new features Windows 10 has to offer.

In this video, instructor Glenn Weadock explains the Windows 7 library concept and how it replaces the traditional "My Documents" user profile folder by adding the Public profile to the user profile.

Chief Technical Architect Craig Brown discusses the Windows 7 certification and skills tracks available to Global Knowledge students.

Network security is everyone's concern, and this applies to computer security as well. Many security breaches occur due to user ignorance of basic security principles, not malicious intent. Network and computer security are like an onion - there are multiple layers. Good security begins with understanding what you can do to keep your systems safe and implementing a layered approach. If you depend on one program or feature to secure your computer, then when (not if, but when) that dependency is breached, you may have personal information stolen or even have your computer taken over.