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Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”
The Open Group Architectural Framework (TOGAF) provides a structure for describing all transformational work within an enterprise. While TOGAF focuses on the role of an enterprise's architects, it also very much addresses the space in which business analysts (BAs) play. This can lead to role confusion, blurred deliverables, and duplicate work. In this one-hour webinar, business analysis expert and Global Knowledge instructor Adam McClellan will focus on those parts of TOGAF in which the business analyst is typically the most active, and he will outline how the analyst's work contributes to the broader architecture. He will also provide perspective for architects who work with BAs and for BAs interested in the architecture disciplines.
IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.
A shift is occurring in the way we view leadership today. If you want to get things done, you need influence, not authority. This means that IT Professionals, Project Managers, Business Analysts, business-line Managers and individual contributors must focus on demonstrating personal leadership. Getting results through others by building relationships and using influence skills rather than relying on positional power is key.
This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process
While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020.
Self-awareness is a very powerful tool for leaders in every type of business or organization. The more leaders can maximize their self awareness the greater the impact on business performance, employee engagement and leadership and development initiatives. Self-awareness is the central component of personal development and emotional intelligence. For most leaders today it is still underdeveloped and frequently underemployed. Better understanding of this important leadership trait is critical for leadership and organizational success.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
IT organizations could benefit from degree deflation. By deemphasizing college degrees during the hiring process, an open pipeline to more candidates could emerge, leading to diminished skills gaps and potentially lower payroll.