Resource Library

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

I recently responded to a message on LinkedIn from a regular reader of this blog. He asked several questions which I will answer over the course of several posts. As part of his first question, he described a strategy report that his group is producing. The audience for this strategy report considers ITIL important to the future of their business, and so he must describe which ITIL processes his data center operations group works most closely with.

Everyone has been involved in a learning program or project that has not delivered its intended impact. Across organizations, remarkably similar but preventable missteps are made in needs identification, learning strategies, program development and implementation.  Instructor Tom Gram, Senior Director of Professional Services at Global Knowledge, will present six classic mistakes learning professionals make that reduce chances for success along with evidence-based practices to help prevent them. 

Learn how to leverage e-Learning to its full potential from someone who has succeeded in e-Learning. E-Learning is considered the way of the future for good reason: attractive cost-savings, flexibility, and convenience. To realize these benefits, you need to craft the training to meet a number of rigorous objectives. Join Kevin Kernohan, senior production manager at Global Knowledge, and Ann Schuler, learning and development consultant at the Government of Alberta Human Services Ministry, as they lead you from beginning to end of the e-Learning development cycle. In partnership with the Government of Alberta, Global Knowledge developed the Critical Thinking in Action training program for employees throughout the province. Discover why this e-Learning program earned a CSTD Award for Training Excellence and how you can assimilate these best practices into your organization.

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

For 10 years, Global Knowledge has surveyed IT professionals and published the findings in our annual IT Skills and Salary Report. With topics ranging from top-paying certifications to most in-demand skills, our reports have consistently provided a deep examination of the attitudes and opinions held by IT professionals around the globe. With a decade of reporting at our fingertips, we decided it was an appropriate time to dissect the views of those making the decisions in the tech industry. What are their biggest challenges? How have their training opinions changed over time? How do their actions affect staff?

Agile is a group of methodologies (including SCRUM, XP, Lean, and Kanban) that values a pragmatic mind-set and a flexible approach. Most, but not all agile methodologies, apply an incremental approach utilizing short work intervals to provide functional results quickly and adjust for the customer’s evolving understanding of the real need. This session will look at the foundation for agile and then take a high-level walk through the agile life cycle.  

Business complexity, technology innovation and a new understanding of how we learn at work are causing the learning profession to re-think how they develop and sustain human performance and behaviour change. As a result new methods and approaches are emerging that promise to change the landscape of learning and development meeting in the coming years. This session will provide an opportunity to learn about the following trends and their application.

Successful transformation initiatives are driven by Business Architecture. The Business Architect plays a key role in bringing all of the portfolio components together and consistently reinforcing senior management's voice throughout the ADM lifecycle. This begins with establishing strategic goals and outcomes that set the context for the entire program and service transformation. Establishing context serves as the basis for strategic project portfolio definition and integrated execution. This approach mitigates the risk of executing projects in isolation without considering the needs of the entire portfolio as a whole. This session will boost your knowledge of these concepts and help you and your team to achieve the best possible outcomes for your organization.

In this 60-minute webinar Dipal will speak to how organizations can embed diversity and inclusion in their practices by using the principles of change management. She will draw on various models to implement diversity and inclusion initiatives that will apply to all organizations no matter what stage they at are at including starting the conversation, getting buy-in from key stakeholders, developing a strategy or sustaining initiatives.