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ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

How to Optimize and Improve Your AWS Architecture

Webinar – Recorded | Nov. 15, 2018

In this one-hour webinar, AWS consultant and instructor Ryan Dymek, will discuss how to optimize your AWS architecture design.

Business Requirements Scoping Techniques

Webinar – Recorded | March 01, 2014

Organizations launch projects with the assumption that the new or improved solution will provide worthwhile benefits for stakeholders and a suitable return on investment. By understanding your business requirements you ensure that your teams actually deliver those benefits. Keeping user and functional requirements aligned with the business requirements is a key to successful solution delivery.