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Why all the buzz about containers – AWS, Google, and Azure

Webinar – Recorded | March 09, 2020

This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS).   View the slide deck>

What’s Next For Your Azure Certification Journey

Webinar – Recorded | Dec. 06, 2018

The way Microsoft certifies Azure skills has changed. In this recorded webinar, we’ll cover what these changes mean for your Azure Certification path.

Three Key Strategies for Preventing Problems with IBM WebSphere Business Process Manager V8.5

White Paper | Oct. 12, 2015

A major challenge of problem determination is dealing with unanticipated problems. It is much like detective work: finding clues, making educated guesses, verifying suspicions, and other considerations. An ideal strategy for problem prevention is to monitor the system regularly. Use the strategies outlined in this paper to minimize downtime and detective work so you can maximize performance.

The Intersection of DevOps and ITIL®

White Paper | July 07, 2015

Change is the order of the day, and if anything, the pace of business and technology change is accelerating. The business and customers are looking to IT service providers to be more responsive, delivering more frequent service changes with higher quality-resulting in services that deliver more value to the business. In order to continue to be relevant and of high value, ITIL must continue to benefit from other complementary best-practices for IT. DevOps, an approach that encourages improved communication, collaboration, and teamwork across development and operations, can have a positive influence in improving ITIL processes across the service life-cycle.

Microsoft Azure Fundamentals: Jump Start Your Azure Proficiency

Webinar – Recorded | April 01, 2020

In this series of webinars on Microsoft Azure, we begin with an explanation of exactly what a Cloud is. To fully understand and appreciate what Azure is, it is important that we understand what a Cloud is and what it is not. In future webinars, we will examine how to migrate into Azure and then study the various services available in Azure. View the slide deck>

Microsoft and Global Knowledge Help Organizations Maximize Technology Adoption by Attacking Skills Gaps Head On

Article | June 14, 2019

In 2019, Microsoft has thoughtfully adapted their curriculum to boost Azure skills adoption. And to further speed up Azure consumption, Global Knowledge has stepped in to support Microsoft’s evolution and their new strategy. We’re fighting change with change. And here’s how we did it.

How to Update IBM WebSphere Portal Using the Scripting Interface Tool

White Paper | Oct. 12, 2015

Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.

How to Succeed at Service-Oriented Architecture

White Paper | June 27, 2013

SOA is all about architecture-after all, it's right there in the acronym-yet most organizations think it is about turning existing software components into web services. When you adopt SOA, remember that it is all about design and governing that design. It's about how you design your service interfaces, your services, your data model, and your business processes. It's about how you keep track of your services, how you control the design, definition, deployment, and distribution of your services and their artifacts, how you define a service contract and service level agreement for your service consumers, how to secure your services, and how to react when things go wrong with them.

A Complete Guide: How to Become Certified in Microsoft Azure Fundamentals

White Paper | Oct. 21, 2020

This Certification Prep Guide provides an overview of the Microsoft Azure Fundamentals certification and offers helpful tips that you can use when preparing for your certification exam. 

How to Become a Microsoft Certified Azure Solutions Architect Expert

White Paper | Aug. 13, 2021

This Certification Prep Guide provides an overview of the Microsoft Azure Solutions Architect Expert certification and offers helpful tips that you can use when preparing for your certification exam.