Resource Library

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Diane Teare, Global Knowledge's Cisco Course Director, discusses the advantages to taking our CCNA Boot Camp.

Learn more about the many benefits of Global Knowledge's Virtual Classroom Live training.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between Cisco's Call Manager Express & Call Manager.

Understand the two training options to prepare for the CCNA Routing and Switching certification - traditional and accelerated. Global Knowledge allows you to learn at your pace. The traditional training path features two courses, ICND1 and ICND2, and ten days of training. The accelerated training path combines the content found in ICND1 and ICND2 into a single 5 day course, the CCNAX Routing and Switching Boot Camp. Learn which option is best for you.

Instructor Carol Kavalla talks about the advantages of taking a Cisco Data Center Unified Fabric Implementation class from Global Knowledge.

This overview of the Cisco On-Demand Learning portfolio covers the various products and solutions available. Including all access collections, certification e-camps, and individual course titles.  With Cisco On-Demand Learning you can train your workforce easily and effectively.

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Course director Jim Thomas explains how our custom labs, which utilize external hosts, ISR routers, and DMZ, provide a real-world environment for students.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.