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Are Production Server Reboots Standard Changes?

Article | April 27, 2011

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

Benefits of a Cloud Based Architecture

Article | May 26, 2011

In the fourth of his five-part series, Eric Strause explores the hardware and application benefits inherent in a cloud-based architecture.

What is the Cisco UCS Manager?

Article | Feb. 01, 2012

The Cisco UCS is truly a “unified” architecture that integrates three major datacenter technologies into a single, coherent system: Computing Network Storage Instead of being simply the next generation of blade servers, the Cisco UCS is an innova­tive architecture designed from scratch to be highly scalable, efficient, and powerful with one-third less infrastructure than traditional blade servers.

VXLAN: What is It, and Why Do We Need It - the Conclusion

Article | March 26, 2012

In the previous post, we discussed the need for VXLAN in the cloud along with the issues it solves. In this post, we will focus more on how VXLAN works.

10 New Features for Citrix XenApp 6.5

Article | April 09, 2012

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

Which ITIL Processes Relate to a Data Center Operations Group?

Article | Sep. 19, 2012

I recently responded to a message on LinkedIn from a regular reader of this blog. He asked several questions which I will answer over the course of several posts. As part of his first question, he described a strategy report that his group is producing. The audience for this strategy report considers ITIL important to the future of their business, and so he must describe which ITIL processes his data center operations group works most closely with.

VMware Resource Pools: Prioritizing VMs

Article | March 11, 2013

Resource Pools are often misunderstood, disliked, and untrusted by vSphere Administrators. However, resource pools can be very useful tools for administrators who want to configure resource management without having to individually configure each VM. This leads to the administrator’s desire to explore the proper usage of resource pools.

Top 7 Key Features of VMware Horizon 7

Article | June 27, 2016

VMware announced Horizon 7 in February and subsequently released the software updates. Horizon 7 provides a more streamlined, high-performance virtual desktop and application experience. New updates include features such as Instant Clones, Smart Policies, Blast Extreme and greater scalability with Cloud Pod Architecture. Let’s dig into the seven key features that Horizon 7 brings!

Virtualization Terms You Should Know

Article | June 23, 2017

This article defines many of the most commonly used terms in the virtualization vocabulary.

Understanding Google Cloud Platform Infrastructure Services

Article | Sep. 26, 2017

There is a wide-range of services available in GCP ranging from Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) to completely managed Software-as-a-Service (SaaS). In the first part of this series, we will discuss the available infrastructure components and how they provide a powerful and flexible foundation on which to build your applications.