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Importance of Lessons Learned in Project Management

Article | July 27, 2012

Lessons learned is a theory, or conclusion, based on evidence at a given time and describes what went wrong (as well as what went right) throughout the lifecycle of a project. Although it’s completed during the project closeout process, it should occur during the entire project lifecycle to ensure all information is captured and documented. Consequences of not having a project review of lessons learned are the increased likelihood of repeating actions that might have caused:

Engaging Suppliers in Change Management

Article | March 06, 2013

Once an organization has categorized suppliers, one of the benefits that is quickly realized is an understanding of how supplier changes affect the buying organization and vice-versa. Changes are the modification, addition, or removal of something from the environment. The scope and scale of each change can be different. Change management covers everything from regular, low-risk, operational modifications all the way to significant organizational strategic shifts.

Military Orders Process vs. Project Management Methodology, Part 1

Article | Aug. 13, 2013

For a project manager (PM) who has served as a military officer on a battalion or higher staff, the parallels between the military decision-making process (MDMP), the orders production process, and project management doctrine prescribed by the Project Management Institute (PMI) are difficult to ignore. Both the MDMP and the processes outlined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) are iterative in nature, allow for the introduction of changes to the original plan, assign tasks and responsibilities, and involve the concept of managing the scope of the operation or project.

Preparing for the PMP® Exam Part 1

Video | Jan. 01, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Preparing for the PMP® Exam Part 2

Video | Feb. 03, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Prioritization: Start Working Strategically

Webinar – Recorded | April 02, 2014

Today, every project comes with limited resources and an impossible timeline. You have to prioritize, but how do you determine what's most important? The answer is to do more than just prioritize. You have to fully understand your company's strategic direction and make every action align with that strategy. In this hour-long webinar, project management expert Yvan Bastien will show you how to reach that full understanding and make the kinds of informed decisions that lead to success.

A Guide to Password use in WebSphere Application Server

White Paper | April 21, 2014

Nearly every WebSphere administrator has desired a deeper understanding of how passwords are created, used, stored, and encrypted. Learn about the different types of passwords used inside of the WebSphere Application Server and the recovery plans to help restore your server when passwords go awry.

Problem Management and Knowledge Management

Article | April 28, 2014

Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.

PMs Are From Mars, BAs Are From Venus

Webinar – Recorded | May 01, 2014

Whether you're a Project Manager or a Business Analyst, you can certainly relate to a situation where you've felt like your cohort on a project was from a completely different planet! This panel discussion webinar between our PM expert, Ori Schibi, and our BA expert, Cheryl Lee, will explore some of the misconceptions that each role has and learn how to play nicely with each other in the project world.

The Work Breakdown Structure for Project Management

Video | June 12, 2014

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.