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Master your Agile Transformation with Scrum & DevOps

Webinar – Recorded | June 29, 2021

Many organizations have already embarked on their Agile Transformation journey, yet despite having agile methodologies in place they have still not matured their competencies to the desired level. Still, there are some unicorns who have managed to master the process and are now delivering value faster and more efficiently. Frameworks like DevOps and Scrum help organizations stay ahead of the curve by facilitating cultural transformation, adoption of a lean mindset, and increased automation.

Everything You Need to Know About the 2021 CISSP Exam Changes

Article | March 05, 2021

The 2021 revised and updated version CISSP (Certified Information System Security Practitioner) certification exam will be released on May 1, 2021. This new version of the popular CISSP exam will include a modest revision and re-organization of previously included topics, but will integrate a significant number of new topics.

A Complete Guide: How to Become Certified in Microsoft Azure Fundamentals

White Paper | Oct. 21, 2020

This Certification Prep Guide provides an overview of the Microsoft Azure Fundamentals certification and offers helpful tips that you can use when preparing for your certification exam. 

Four Reasons Why a DevOps Approach Complements ITIL

Article | Dec. 07, 2017

Unlike ITIL, DevOps is more of a philosophy than a formal framework. DevOps, which is short for Collaboration between Development and Operations, arose as a movement within IT best practices when IT managers began to realize that something needed to be done to close the communications and collaboration gap between development groups and support operations staff. After some time and examination, it became clear that there was no inherent conflict between the DevOps movement and ITIL—the two, in fact, are quite complementary.

Understanding Google Cloud Platform: Architecture

White Paper | Nov. 20, 2017

Google Cloud Platform (GCP) is Google’s public cloud offering comparable to Amazon Web Services and Microsoft Azure. The difference is that GCP is built upon Google's massive, cutting-edge infrastructure that handles the traffic and workload of all Google users. There is a wide range of services available in GCP ranging from Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) to completely managed Software-as-a-Service (SaaS). We will discuss the available infrastructure components and how they provide a powerful and flexible foundation on which to build your applications.

Cloud, DevOps and IoT Trends to Watch for in 2017

Article | May 01, 2017

Get an insider’s take on 2017 cloud computing, DevOps, and Internet of Things (IoT) trends from an industry expert.

An Introduction to TOGAF®, The Open Group Architecture Framework

Webinar – Recorded | Aug. 11, 2015

In this hour-long webinar, IT service management expert Nasser El-Batal will introduce you to the TOGAF framework. You will learn about its business benefits, critical factors for implementation success, and TOGAF's relationship to and integration with other best practices.

Maximize Organizational Success with Precision Guided Enterprise Architecture

Webinar – Recorded | Aug. 14, 2014

Successful transformation initiatives are driven by Business Architecture. The Business Architect plays a key role in bringing all of the portfolio components together and consistently reinforcing senior management's voice throughout the ADM lifecycle. This begins with establishing strategic goals and outcomes that set the context for the entire program and service transformation. Establishing context serves as the basis for strategic project portfolio definition and integrated execution. This approach mitigates the risk of executing projects in isolation without considering the needs of the entire portfolio as a whole. This session will boost your knowledge of these concepts and help you and your team to achieve the best possible outcomes for your organization.

Enhancing the Value of ITIL® and TOGAF®

Webinar – Recorded | Aug. 29, 2013

Traditionally, ITIL and TOGAF professionals have been part of different teams within an organization. Due to the ongoing alignment of business and IT, these professionals now often find themselves on the same team. Because of this crossover, there is a growing trend towards organization of work based on multiple best practice models. 

Which ITIL Processes Relate to a Data Center Operations Group?

Article | Sep. 19, 2012

I recently responded to a message on LinkedIn from a regular reader of this blog. He asked several questions which I will answer over the course of several posts. As part of his first question, he described a strategy report that his group is producing. The audience for this strategy report considers ITIL important to the future of their business, and so he must describe which ITIL processes his data center operations group works most closely with.