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A Complete Guide: How to Become an AWS Certified Architect

White Paper | May 14, 2021

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

A Complete Guide: How to Become a Google Certified Professional Cloud Architect

White Paper | April 05, 2021

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

A Complete Guide: How to Become a Google Certified Professional Cloud Architect Test

White Paper | April 05, 2021

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

5 Most Popular IT Certifications for 2020

Article | May 11, 2020

While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020. 

Training is an Investment, Not an Expense

Article | Aug. 30, 2019

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

How to Navigate the Transition to ITIL® 4

Article | March 19, 2019

Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.

ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

ITIL is Updating: ITIL 4 Foundation Now Addresses Evolving Best Practices

Article | Feb. 04, 2019

The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.

Bridge Your Knowledge from ITIL v3 to ITIL 4

Article | Feb. 01, 2019

ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4. 

There’s Nothing Average About a Global Knowledge Instructor

Article | Jan. 11, 2019

Do you remember that teacher that made the most difficult concepts easy to understand? The one who amazed you with their complete understanding of the subject matter. We remember those teachers too and the concepts they imparted on us. We know that a good teacher can have a lifelong impact on their students. That’s why we employ only the best and brightest instructors at Global Knowledge.