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How to Become Certified in Risk and Information Systems Control

White Paper | July 06, 2021

Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.

Playing the Joint Project Manager-Business Analyst Role

White Paper | May 15, 2018

Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.

How Hyper-Converged Infrastructure Can Change the Way You Deploy IT Systems

White Paper | April 05, 2017

This paper is a high level, moderately technical understanding of Hyper-Converged Infrastructures. IT managers, data center architects, and administrators alike may find this information helpful in their pursuit to simplify the data center and improve application performance.

How to Execute the Perfect Business Analysis Interview

White Paper | Feb. 13, 2017

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

Successful Business Analysis Interviews Hinge on Prep Work

White Paper | Feb. 06, 2017

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

A Toolkit for Project Time Estimation

White Paper | Jan. 06, 2017

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform.  If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. In this paper, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.

The Power of Linking Business Analysis and TOGAF® to Achieve IT Results

White Paper | Jan. 03, 2017

Linking business analysis skills with the methods of The Open Group’s Architecture Framework, TOGAF®, facilitates stronger IT results that drive business value.

Stop Gathering Requirements and Start Building Them

White Paper | June 19, 2015

We build requirements at a quantum level to connect the vital elements, which are needed to realize a requirement. As we consider the relationships between the behaviors, actions, and responses, we begin to identify and associate the characteristics and conditions, which will drive and constrain the behaviors. Realizing a requirement means joining these elements together and noting them as elements of the requirement.

Top Four Considerations When Choosing Your SoftLayer Data Center Location

White Paper | May 07, 2015

A range of factors can influence the data center you choose. You should consider all of the factors listed in this white paper before deciding where to place your servers.

Five Ways Network Virtualization Will Revolutionize IT

White Paper | Oct. 23, 2014

Discover how Network Functions Virtualization (NFV) will revolutionize IT and change the way you think about network connectivity and perhaps even application development. This white paper is written for networking professionals but it may offer valuable insight for those in cross-functional roles such as DevOps, server virtualization, and data center management.