Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Resource Library

Filter By
Show Filters
Result Filters:

20 Results Found

Results per page: 10 40 80

How to Build a Winning Cybersecurity Team

White Paper | June 21, 2018

Based on the insight and relationships developed over many years, Global Knowledge has developed a best practices model of a superior cybersecurity organization—bringing our research and experience to bear and validating against hundreds of organizations, from the largest to the smallest. In studying world-class cybersecurity organizations, Global Knowledge discovered several critical characteristics that successful cybersecurity organizations all seem to share. So how does an organization like yours build a winning cybersecurity team? Let’s find out.

New Topics on the New Security+ SY0-501 Exam

White Paper | Jan. 25, 2018

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

Guide to ITIL® Certifications and Tips for Exam Success

White Paper | Jan. 03, 2018

This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.

You’ve Completed ITIL® Foundation: Now How to Implement It

White Paper | Nov. 30, 2016

Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”

Overcoming Barriers to Creating a Knowledge Management Culture

White Paper | March 29, 2016

Discover the most common barriers you will face when implementing knowledge management and how to overcome them, so that your organization changes, over time, into a culture where knowledge sharing and reuse becomes second nature and part of the normal course of activity.

Software Problems and How Docker Addresses Them

White Paper | Jan. 12, 2016

Learn how Docker makes it easy to update, test and debug software with this white paper and gain foundational knowledge about Dockerfile, Docker images and containers.

New RHEL 7.1 Features Ease Business and IT Adoption

White Paper | Jan. 06, 2016

The recent Red Hat Enterprise Linux (RHEL) 7.1 release offers a range of system-wide improvements. Whether you're new to RHEL or a veteran user, this white paper covers essential new tools and upgrades. Dynamic patching, in-place upgrades, easily configuring new deployments or monitoring entire systems represent some of the more significant changes. This white paper not only explores the significance of these modifications, it also provides useful examples, including diagrams and command lines for executing key tasks. RHEL 7.1 represents the first minor release of RHEL 7, which launched in June 2014 and will be supported for a 10-year life cycle.

How to Measure Your IT Department for Better Service Delivery

White Paper | Oct. 22, 2015

Measurements and metrics provide a view into every aspect of an organization. From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.

How to Update IBM WebSphere Portal Using the Scripting Interface Tool

White Paper | Oct. 12, 2015

Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.

Three Key Strategies for Preventing Problems with IBM WebSphere Business Process Manager V8.5

White Paper | Oct. 12, 2015

A major challenge of problem determination is dealing with unanticipated problems. It is much like detective work: finding clues, making educated guesses, verifying suspicions, and other considerations. An ideal strategy for problem prevention is to monitor the system regularly. Use the strategies outlined in this paper to minimize downtime and detective work so you can maximize performance.