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What is Amazon Web Services?

Video | Sep. 01, 2015

Learn about the Amazon Web Services platform, products, and services. Gain on-demand access to compute, storage, and database services without upfront costs.

What is Cloud Computing with Amazon Web Services?

Video | Sep. 01, 2015

Learn about Cloud Computing with AWS and the benefits AWS provides to hundreds of thousands of customers globally.

Managing Windows Libraries

Video | Jan. 26, 2015

In this video, instructor Glenn Weadock explains the Windows 7 library concept and how it replaces the traditional "My Documents" user profile folder by adding the Public profile to the user profile.

How to Become an ITIL Expert

Video | Oct. 02, 2014

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss how to become an ITIL expert.

ITIL Foundation PoleStar Simulation

Video | Aug. 07, 2014

Simulate the ITIL v3 Service Management Lifecycle with an interactive gaming experience.

ITIL Capability versus ITIL Lifecycle?

Video | Jan. 02, 2014

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.

Key Differences in Global Knowledge's ITIL Training

Video | Oct. 31, 2013

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

Why is ITIL Important?

Video | Oct. 31, 2013

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

Cisco Training for Unified Communications

Video | July 11, 2013

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Overview of ACUCW1 and ACUCW2 Cisco Training

Video | March 14, 2013

A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.