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IT Horror Stories

Article | Oct. 08, 2018

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

10 Ways the Cloud is Changing the World

Article | July 13, 2017

Let's look at 10 ways the cloud will change (and to a large degree already has changed) the world.

RFC 2833 and DTMF Relay

Article | Aug. 12, 2009

Devices must send dual-tone-multi-frequency (DTMF) when a phone call is routed to an automated system. Automated attendant (AA), voicemail (VM), or interactive voice response (IVR) systems are some examples of the types of automated systems that can pick up phone calls.