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Cisco LAN Switching Fundamentals

Webinar – Recorded | Nov. 05, 2020

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

How ITIL® Differentiates Problems and Incidents

Article | Nov. 05, 2020

What’s the difference between incidents and problems? This article explains the differences between these ITIL® concepts, how they are related, and why it matters.

What Is Project Scope Management? An Overview

Article | Oct. 01, 2020

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

Cisco LAN Switching Fundamentals

Webinar – Recorded | Aug. 20, 2020

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

The 10 Most Important IT Skills for 2020

Article | Aug. 17, 2020

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

Top 10 Courses for System Administrators

Article | July 27, 2020

System Administrators, or sysadmins, are the “installation specialists”, “configuration specialists” and “fixers” in IT. To get a better understanding of the type of IT training that sysadmins require, we compiled a list of the 10 most-attended Global Knowledge courses by sysadmins.

Cisco LAN Switching Fundamentals

Webinar – Recorded | May 19, 2020

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

5 Most Popular IT Certifications for 2020

Article | May 11, 2020

While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020. 

BGP – What is it and why should I care?

Webinar – Recorded | April 07, 2020

This webinar will look at Border Gateway Protocol and explore why we have the protocol; how its involved and how it works. We will look at how and where BGP is used in today’s networks and Internet. We will look at the basics of configuring it and some not so basic configurations.  

Cisco LAN Switching Fundamentals

Webinar – Recorded | March 19, 2020

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>