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Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.
Determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.
Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes
Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.
The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop the newly identified skills and competencies in IT.
Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
Needed training specific to the responsibilities for foundational project management training and training to help build camaraderie among project managers and engagement managers.
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency level. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training
See how business process training and process management helped a Chile-based bank capitalized on operational efficiencies from Global Knowledge.