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Case Studies

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22 Results Found

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Customized Program Helps to Motivate, Train and Retain the Right Employees

Case Study | Feb. 21, 2012

Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train and retain the right employees.

Customized, On-Site Training Helps Technicians Learn an Upgraded Platform to Support 10,000 Satellite Offices

Case Study | Feb. 23, 2012

Technicians Learned how to Upgraded Platforms to Support 10,000 Satellite Offices with custom, on-site training. Needs Analysis case study by Global Knowledge.

New Hire Training Program Delivers Pass Rates and Knowledge Retention

Case Study | March 21, 2012

New hire training program delivers pass rates and knowledge retention for highly technical training in a young and Intelligent workforce. Solution Development.

Customized Microsoft Certification Training Increases Help Desk Efficiency

Case Study | Aug. 01, 2012

Customized Microsoft Certification Training Increases Help Desk Efficiency. Read out case study with Teleperformance's experience with GK.

Anytime, Anywhere Training at Sea Helps Sailors Meet DoD Directive 8570.1 Requirements

Case Study | Jan. 01, 2013

Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a US Navy ship.

How to Manage Public Cloud Security

Decision Brief | April 23, 2013

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

IT Source: Competency-Based Learning Process

Case Study | June 12, 2015

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Onboarding Program Gives Sales New Hires 6-Month Head Start

Case Study | Oct. 19, 2015

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training

Training Enables Mexico-Based Banking Giant to Convert to a Customer-Centric Model

Case Study | Nov. 20, 2015

Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.