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Case Studies

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26 Results Found

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Tailored Technical Training Modules Increase Product Sales

Case Study | June 15, 2012

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

Anytime, Anywhere Training at Sea Helps Sailors Meet DoD Directive 8570.1 Requirements

Case Study | Jan. 01, 2013

Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a US Navy ship.

How ITIL® Helps Cloud Computing

Decision Brief | April 23, 2013

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Establishing Common ITIL Language Helps Diversified Global Technology and Financial Services Company Increase Efficiency

Case Study | May 21, 2014

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Business Analysis Enables Tech Giant to Stay Competitive

Case Study | May 27, 2015

Determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.

Hybrid Cloud Training Leads to Increase in Revenue-Producing Applications

Case Study | June 09, 2015

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

IT Source: Competency-Based Learning Process

Case Study | June 12, 2015

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Business-IT Alignment Enables Louis Vuitton to Harness the Value of Technology

Case Study | June 29, 2015

The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop the newly identified skills and competencies in IT.