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#1 Gotcha When Selecting and Enrolling in a Course

Article | Feb. 06, 2019

To help set you up for training success, here are 4 tips to select the right instructor-led course.

10 Benefits of IT Certification for You (and Your Employer)

Article | Oct. 29, 2021

An IT certification is a recognized benchmark mapped to a specific skill set based on standardized testing. A certification demonstrates your dedication, motivation and technical knowledge on a specific platform.

10 Certification Exam Tips and Tricks from the Experts

Article | Jan. 14, 2019

Global Knowledge subject matter experts know certification exams inside and out. They understand the study methods and test-taking techniques that pay off the most when it’s exam time. Here are 10 certification exam tips and tricks, directly from our experts and Certification Prep Guides, that will best position you for certification success.

10 Excel Features You Need to Know About

Article | Oct. 29, 2021

From analyzing your data and allowing to ask natural language questions to working with and building huge data models, this version of Excel has a lot to offer. These are some of the best features that Excel has to offer. Some haven’t finished their evolution yet either.

10 IT CERTIFICATIONS EMPLOYERS LOOK FOR

Article | Nov. 01, 2018

How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.

10 Mistakes that Could Doom Your Career as an IT Pro

Article | July 16, 2017

There are many career pitfalls in the IT field, especially if they are clearly outlined in an employee handbook.

10 Network Security Tools and Tests Everyone Should Use

White Paper | Nov. 28, 2017

Whether you are operating a home system, overseeing a small startup, or performing security governance for an enterprise, everyone can benefit from paying attention to security. This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.

10 New Features for Citrix XenApp 6.5

Article | Oct. 16, 2017

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

10 Reasons to Embrace Diversity and Inclusion in Your Workplace

Webinar – Recorded | May 27, 2021

Despite the obvious benefits, organizations are still struggling to successfully implement Diversity and Inclusion in the WorkPlace. This webinar discusses the benefits as well as the factors limiting diversity and inclusion in the workplace. View the slide deck>>

10 Reasons to Embrace Diversity and Inclusion in Your Workplace

Article | May 04, 2021

Diversity in the workplace means that a company employs a wide range of individuals with different characteristics. By nurturing a more accepting, diverse culture, organizations will experience a substantial positive effect on individuals and a stronger bond within teams. 

10 Reasons You Should Consider a Career in Cybersecurity

Article | Sep. 23, 2021

Cybersecurity has become a key area of job growth in the last few years. Now more than ever, individuals with computer security skills are needed to fill jobs currently sitting vacant. All the while, new job positions come into existence every month with few qualified applicants.

10 Security Concerns for Cloud Computing

White Paper | March 11, 2010

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." In this white paper, you will learn some of the risks and benefits of cloud computing to be sure it is the right solution for you.

10 Security Concerns for Cloud Computing

Webinar – Recorded | May 17, 2010

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." During this webinar, we will help you understand some of the risks and benefits of cloud computing so you can decide if it is the right solution for you.

10 Steps to Better, Stronger Passwords

Article | April 22, 2021

Passwords aren't as secure as you think, but there are ways to improve their effectiveness against hackers' attempts to gain access.

10 Steps to Improve Your Job Position as a Cybersecurity or IT Professional

Article | Nov. 30, 2020

Finding the right job may not always be that easy. For IT and cybersecurity professionals who are searching for a new job, or would just like to hang onto their current one, there are steps you can take to improve your job position. Whether you’re looking to get better at your job or advance up the ranks of your organization, these tips are aimed at you!

10 Things Managers Can Do To Improve Security

Article | Jan. 11, 2021

It is everyone’s job, not solely cybersecurity professionals, to consider how their work affects security.

10 Things Security Experts Wish End Users Knew

White Paper | April 08, 2021

Security is complicated, which has led to the many misconceptions and misunderstandings about security. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at work and in your personal life.

10 Top-Paying IT Certifications

Article | April 27, 2023

As the skills gap continues to impact businesses in critical areas like cloud, data science and cybersecurity, organizations seek out those professionals with reputable credentials that validate their experience and capability. In turn, these certified professionals tend to enjoy more leverage in the marketplace because they’ve earned certifications recognized as trustworthy affirmations of their skills.

10 Ways Cloud is Changing the World

White Paper | Aug. 14, 2015

The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

10 Ways Everyone Should Approach Cybersecurity

Article | July 20, 2021

This paper reviews many key issues and focuses attention on 10 responses that we all need to adopt in our approach to security.

10 Ways Everyone Should Approach Cybersecurity in 2015

White Paper | Feb. 13, 2015

Many security breaches over the last year have taught us new lessons (or clarified ones we should have already learned). This paper reviews these key issues and focuses attention on 10 responses that we all need to adopt in our approach to security in 2015.

10 Ways Malicious Code Reaches Your Private Network

White Paper | July 13, 2010

Private networks are under constant threat of attack, even when steps have been taken to "secure" them. The large volume of malicious codes, and their ability to evolve and adapt, requires security professionals and common computer/internet users alike to be mindful of their actions and constantly play defense. This white paper focuses on 10 common ways that malicious code can penetrate a network. Knowledge of these methods and the ability to recognize them are the first steps in preventing them from succeeding in harming your network.

10 Ways the Cloud is Changing the World

Article | July 13, 2017

Let's look at 10 ways the cloud will change (and to a large degree already has changed) the world.

10 Ways to Future-Proof Yourself

Article | June 01, 2017

Having a breadth and depth of skills -- especially on new and emerging technologies -- can only weigh in your favor.

10 Ways to Strengthen Your Privacy Online

Article | Nov. 16, 2021

The Internet is not automatically a secure or safe place to be. We need to re-evaluate what it means to be secure in our online activities. 

10 Ways to Test Your Network’s Defenses

Article | Dec. 04, 2020

Hackers are looking for your company’s network. Unless you are offline and have no internet connectivity, the company network is discoverable.

10 Weak Points of Administrative Security

Article | Dec. 18, 2020

Organizations rely on administrators to do a lot. If you’re admin reading this, you know this far too well.

10 New Features for Citrix XenApp 6.5

Article | April 09, 2012

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

10 SQL Terms You Should Know

Article | Sep. 24, 2012

Some of you might just be starting out as a database administrator and need to know what a basic Transact-SQL query is for Microsoft SQL Server 2012, others might already be creating database objects. Either way, we put together a list of a few terms regarding Microsoft SQL Server that any database administrator should know.

12 Advantages of Agile Software Development

White Paper | Dec. 21, 2010

Organizations can find significant value in adopting Agile methodologies and techniques. Agile practices can help ensure meet customer expectations, deliver products on time, and create a motivated environment that is able to quickly adapt to change. This white paper explores 12 benefits of Agile development and management, explaining why you should consider incorporating Agile methodologies into your current standards and processes.

12 Steps to Bring Your Own Device (BYOD) Success

White Paper | April 16, 2012

IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from both the inside and the outside. Supporting BYOD also offers more monitoring and tracking of activities that provide a more detailed view of network traffic flow. Alternatively, it will be a challenge for some IT departments to give up control over which devices may access their enterprise network. Another challenge will be to have the users doing configurations for network access, which adds human error to a crucial part of the process. The opportunities and challenges BYOD represents are real. Enterprises must make their network infrastructure BYOD ready to meet the onslaught.

12 Steps to Bring Your Own Device (BYOD) Success

Article | July 14, 2017

The opportunities and challenges bring your own device (BYOD) represents are real; enterprises must make their network infrastructure BYOD-ready to meet the onslaught.

13 Skills Every IT Pro Should Know

Article | Nov. 12, 2010

No matter which IT field you're working in, there are several skills that are useful for every IT professional to know. Here, seven experienced IT professionals working in the networking, programming, project management, and security fields, share what they believe a...

15 Most Popular IT and Business Certifications for 2014

Special Report | Jan. 01, 2014

In this report, I've reviewed the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.

15 Top-Paying Certifications for 2016

Special Report | Jan. 01, 2016

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications.

15 Top-Paying Certifications for 2016

Article | June 02, 2016

What were the top paying IT and project management certifications for 2016? his article will help you answer both questions by providing a review of the 15 top-paying certifications.

15 Ways to Manage IT Security on a Budget

Article | April 02, 2021

There are several techniques, methods, and tools that can help you reduce your security budget while maintaining or increasing your actual defenses. No security defense is perfect, and you often get what you pay for.

18 IT and Business Certifications Worth Having

Article | Jan. 11, 2021

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

2016 Microsoft Skills: New Ways to Get Them

Webinar – Recorded | March 23, 2016

Businesses and IT organizations have changed radically and rapidly over the last five years. Microsoft and other technology companies are driving innovation by providing products that change the way all organizations work—products like Microsoft Office 365, Skype for Business and Azure. Of course, that means the skills required to support these new IT models and products are changing too. The big challenge facing today’s IT pros is how to stay ahead. Lifelong learners have a lot of options, so choosing how you train is more important than ever.

2017 Top-Paying Certifications

Article | Dec. 01, 2017

Data from Global Knowledge’s 2017 IT Skills & Salary Survey revealed which certifications can help you advance your IT career and earn a better paycheck. From AWS to Microsoft and Citrix, these up-and-coming certifications are in security, cloud computing, networking, and more.

Top-Paying IT Certifications for 2018

Article | Jan. 15, 2018

Topping this year’s list is ISACA with four IT certifications, followed by AWS, Cisco and Citrix. Our 2018 IT Skills & Salary Report also shows trending areas in cybersecurity, cloud computing, and business—demonstrating what skills you need to become a more valuable and higher-paid IT professional.

2019 IT Salaries by State

Article | July 19, 2019

If you’re worn out by daily road rage—how many middle fingers can you see in one day—or irked at the prospect of being taxed to death, maybe it’s time for a change. Future job opportunity, salary, cost of living and quality of life are a balancing act. We can’t tell you what to do, but we can let you know where IT professionals are making the highest average salaries in the U.S.

15 Top-Paying IT Certifications for 2019

Article | Feb. 07, 2020

Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, the highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.

2020 15 Top-Paying Certifications

Article | Aug. 16, 2021

Look back at the some of the highest paying IT certifications of 2020.

3 Reasons to Go Beyond the ITIL 4 Foundation Certification

Article | March 01, 2023

Earning your ITIL 4 Foundation certification carries a lot of value. Armed with an understanding of the ITIL framework, you can better align IT with business objectives.

3 Tips for Keeping Up with Changing Certifications

Article | Aug. 06, 2018

Discover three tips for managing IT certification and recertification requirements.

3 Ways to Elevate Your Team’s ITIL® 4 Foundation Knowledge

Article | Feb. 02, 2024

ITIL 4 Foundation training gives IT teams a solid foundation in ITSM best practices. Learn 3 ways to transform this knowledge into organizational success.

3 Project Manager Skills to Improve Project Team Success

Article | April 04, 2017

The question of how a project manager working in a functional or matrix organizational structure gets team members to perform is asked in almost every project management class I have taught.

3 Steps for Implementing Business Analysis

Article | Sep. 17, 2020

Implementing business analysis (BA) in organizations needs to be done in a well-planned process. The three steps are contingent on the BA maturity of the organization, its vision for how BA will be used and the degree of executive sponsorship.

4 Mistakes Cloud Architects Can’t Afford to Make in Their Jobs

Article | Dec. 15, 2020

These mistakes can be resume-updating events if you are not careful. Take the time to learn the skills of a cloud architect and both your career and your employer will benefit.

4 Mistakes Cloud Engineers Can't Afford to Make in their Jobs

Article | Jan. 18, 2021

Systems engineers are the men and women responsible for keeping your applications running and databases responsive, and while the cloud has removed much of their responsibilities regarding hardware, their jobs are by no means easy. Lack of attention to details is always a factor in most mistakes, but these issues stem from misperception and a lack of understanding regarding the cloud itself.

4 Tips to Get the Most Out of the Ultimate IT Skills Collection

Article | April 29, 2018

Here are four tips to make sure you’re taking full advantage of your investment in the Ultimate IT Skills Collection.

4 Tips to Strengthen Your Troubleshooting Skills

Article | March 05, 2021

Follow these four troubleshooting tips to help you work through a challenging repair and reach a solution without much wasted time and resources.

4 Tips and Tricks for Microsoft Windows Group Policy

Article | Feb. 07, 2013

There exists a need to properly read, deploy, and examine the results of Group Policy. By its architecture, Group Policy Deployment to the Clients or Servers can be erratic and latent, or even non-existent throughout your Enterprise Organization, frustrating Administrators who are rolling out the Group Policy to Client or Server computers. To help mitigate this behavior, I compiled these insights into a two part series from real-world examples, experiences, and fixes that have worked for me. I know that these Tips and Tricks will work for you, too.

5 Highest-Paying ISACA Certifications

Article | July 09, 2019

ISACA certifications are some of the most popular and highest-paying in the Global Knowledge 2019 IT Skills and Salary Report. Eleven percent of IT professionals in the United States and Canada are ISACA-certified, and their salaries are 12% above the North American average.

5 Numbers to Know in the 2020 IT Skills and Salary Report

Article | Dec. 30, 2020

Here are five date points from the 2020 IT Skills and Salary Report that illustrate important trends in professional development, skills gaps, hiring and top-paying certifications.

Top 5 Reasons to Talk with Your Account Manager

Article | Oct. 05, 2017

Global Knowledge is your partner when deciding which learning solution is the best fit for you and your organization, supporting your team throughout the process. Talk with us now to learn what you should consider when evaluating solutions.

5 Reasons Why Certifications Are Helping Your Career (and Your Company’s Bottom Line)

Article | Oct. 05, 2017

The debate on the value of certification is over. Certifications matter—now more than ever.

5 Secrets to Being a Success in IT

Article | Oct. 11, 2017

This article addresses non-technical skills you need to do to be a success in IT.

5 Steps to Getting Certified on Microsoft Dynamics 365 and Power Platform

Webinar – Recorded | Jan. 28, 2020

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

5 Things You Don’t Want to Miss in the 2018 IT Skills and Salary Report

Article | Feb. 01, 2018

The 2018 Global Knowledge IT Skills and Salary Report has been released and you can download your copy now. We surveyed over 16,000 IT professionals around the world and asked them to provide insights into training, salaries, job satisfaction, certifications and much more. As a result, our annual report is one of the most comprehensive in the industry, while providing the clearest picture of worldwide IT departments.

5 Tips for Passing Your CompTIA A+ Exams

Article | April 14, 2021

IT is everywhere. The advent of the Internet of Things (IoT), expansion of data capabilities and storage, and broad access to wireless services have pushed IT into virtually every aspect of our lives. From appliances and televisions to tablets and smartphones, people are more connected than ever.

5 Tips for Passing Your Network+ Exam

Article | March 03, 2022

Organizations’ network systems are becoming increasingly more complex. With the expansion of the cloud, an increase in the number of employees working from home, growth in the number and diversity of devices being used, and new and ongoing security threats, networking professionals need to be both knowledgeable and have well-developed problem-solving skills.

5 Tips for Passing Your Security+ Exam

Article | Feb. 15, 2021

The field of cybersecurity is growing, and it is no wonder. Global Knowledge’s 2020 IT Skills and Salary Report confirms the value of security experts, with those functioning in the Cybersecurity/IT Security field in the U.S. reporting an average annual wage of $153,655. Here’s an exclusive Security+ certification profile.

5 Top-Paying Citrix Certifications

Article | July 09, 2019

There’s undeniably good news for Citrix-certified IT professionals this year. Pursuing at least one Citrix certification has the potential to unlock a host of benefits ranging from above average salaries to greater prestige in the workplace thanks to improved knowledge and capabilities resulting from certifications. Simply put: Citrix certifications pay big dividends according to the Global Knowledge 2019 IT Skills and Salary Report.

5G - The most powerful “G” on the planet

Webinar – Recorded | June 03, 2020

5G is the next-generation of mobile networks beyond the 4G LTE mobile networks existing today. The vision of 5G is becoming clearer and most experts say 5G will feature network speeds that are blazingly fast at 20 Gbps or higher and have low latency at mere milliseconds. Companies that can convince their staff to embrace what 5G is trying to do, will reap continuous deployment, incrementally adding new capabilities at the pace of a new “G” per year, but without the pain of each giant leap to convert from one G to the next.

5G Practical Network Slicing

Webinar – Recorded | Sep. 23, 2021

In this hands-on demonstration, you observe the configuration of IMS, Internet, SOS, and Admin DNN objects (Data Networks Name). These DNNs will then be assigned to several slice descriptors, showing how geography enters into slice implementation. You will then watch the slice configured on a working 5G network. View slide deck>>

The 5 Phases of Hacking: Gaining Access

Article | March 25, 2021

Gaining access is the most important phase of an attack in terms of potential damage, although attackers don’t always have to gain access to the system to cause damage. For instance, denial-of-service attacks can either exhaust resources or stop services from running on the target system. 

5 Ways Google Cloud Platform Cloud AI Can Improve Your Business

Article | June 28, 2018

Behind various Google services lies the powerful Cloud AI, a neural net-based, machine learning technology that Google has perfected for use with services like image search and voice recognition. Here are five ways you could use Cloud AI to improve your business.

6 Benefits of PMP Certification

Article | Dec. 29, 2019

A Project Manager Professional (PMP) is an individual who has earned an industry-recognized project manager certification from the Project Management Institute (PMI). 

6 Reasons You Should Consider Earning Your VMware Certified Professional - Data Center Virtualization Certification

Article | Dec. 09, 2021

VMware software and products are popular among enterprises. However, they are also highly proprietary. So, unless you have had experience with VMware products, any experience with other software can only serve as a foundation for using vSphere and other software that VMware offers.

6 Tips for Informal Learning

Article | Jan. 26, 2018

Here are six tips to ensure you’re investing your time in quality and credible resources.

6 Things IT Professionals Can Learn from the Film “Groundhog Day”

Article | Jan. 08, 2021

Aside from plenty of laughs, “Groundhog Day” delivers powerful messages about change, love and being a good person. Phil is unable to break the time loop until he totally changes who he is. Unless you’re as selfish and heartless as Phil, by making incremental changes over time you’ll bring success to your life and career.

6 Things Project Managers Shouldn’t Do: #6 Ignore the Input of Their Team

Article | Oct. 07, 2014

In this series, we are looking at six things that can trip up project managers. We’ve covered the hazards of overcommitting, how to provide feedback, the importance of taking responsibility, staying focused, and what leading from the front can actually look like. Finally, we’ll take a look at handling team input.

7 New Features of Excel 2016 You Need to Know About

Article | March 27, 2018

If your organization has upgraded to Office 2016 or Office 365, you now have access to Excel 2016. Now what? Are there any new features? The answer is yes, especially if you need business intelligence tools and new ways to present your data.

7 Ways To Optimize Your LinkedIn Profile

Article | Feb. 05, 2018

Since Google favors LinkedIn when it comes to search results, keep that in mind if you're networking or job hunting. If a potential employer considers you for a position, don't think they aren't Googling you too.

8 Virtual Training Myths Exposed

Article | March 17, 2020

Those who have never trained in a virtual classroom, or haven’t trained in one for years, may have some pre-conceived notions about online training – many of which are either wrong or out-of-date. To dispel any misconceptions, let’s explore eight common myths of virtual training and the truth behind each.

8 Ways to Get Employees to Follow IT Security Policies

Article | May 10, 2021

As an IT security leader, you understand the importance of having and following corporate policies to protect and defend your systems and the assets that they retain. You and your security team work diligently to know the latest threats, prepare for possible intrusion, and harden your network.

8 Specializations that Define Successful Cybersecurity Organizations

Article | Jan. 15, 2021

Cybersecurity has matured into a complex and diverse set of functions. Each of these functional specializations represent different roles requiring different knowledge, skills, and abilities.

A Beginner’s Introduction to Virtual Machines and Hypervisors

Article | Dec. 09, 2021

Virtualization is a constantly evolving process, with new platforms introducing tools every day that are designed to make the process of moving to the cloud simpler.