Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:


IP Office Platform Basic Integration and Configuration

Learn to install, configure, administer, and maintain Avaya IP Office.

GK# 7720


Course Overview


In this course, you will learn how to customize and administer an IP Office Platform solution. In addition, you will be provided with the ability to practice configuring an IP Office system.

Note: This class also aligns with the ACIS - Avaya Midmarket Team Engagement Solutions credential.


  • Delivery Format:
  • Date:
  • Location:
  • Access Period:



Viewing labs for:

Classroom Live Labs

Lab 1: Install Manager

Lab 2: IPO Licensing

Lab 3: Web Management

Lab 4: Time Profiles

Lab 5: Extensions and Users

Lab 6: Hunt Groups

Lab 7: Short Codes

Lab 8: Agents and Hot Desking

Lab 9: User Rights and Templates

Lab 10: System Status Application

Lab 11: System Monitor

Lab 12: Security Administration

Lab 13: IP Extensions and Users

Lab 14: SIP Trunks

Lab 15: Announcements

Lab 16: VMPro Client

Lab 17: Importing Call Flows

Lab 18: Call Flows and Auto Attendant

Lab 19: Configuring one-X Portal

Who Should Attend


Engineers and implementers who will be installing and configuring IP Office Platform systems

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 5 day

Request this course in a different delivery format.