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IBM SSFF Managing Order Related Configurations

IBM Course Code: 6F41G

GK# 720730 Vendor# 6F41G

Course Overview


This course on Managing Order Related Configurations provides students with information on different Sales Order related configurations such as customer appeasement reasons, financial rules, line relationship types, and also provides procedures and exercises to enable students to perform these Sales Order related configurations in the IBM Sterling Business Center application to fulfill all aspects of a Sales Order request in the IBM® Call Center for Commerce application.


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What You'll Learn


You should be able to:

  • Business rules for Call Center for Commerce application
  • Concepts that are related to Order, Returns, and Alerts
  • Various Order related configuration options available in Sterling Business Center


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On-Demand Outline

  • Course Overview
  • Module: Managing Order Related Configurations
  • Exercise: Configure Variation Items
  • Exercise: Configure Cached Inventory
  • Course Wrap-up

Who Should Attend


This intermediate course is designed for Business Administrative Users of IBM Sterling Selling and Fulfillment Foundation.

Course Delivery

This course is available in the following formats:


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