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IBM Sterling Selling and Fulfillment Foundation Managing Returns

IBM Course Code: 6F38G

GK# 720729 Vendor# 6F38G

Course Overview


This course on Managing Returns provides students with information on returns management in the IBM® Sterling Selling and Fulfillment Foundation. This course is primarily designed for Item, Pricing, Hub, and Enterprise administrative users of IBM® Sterling Selling and Fulfillment Foundation.


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What You'll Learn

  • Describe a Return Order process.
  • List the stages in the Reverse Logistics domain.
  • Explain the different Return Order pipelines.
  • List the parts of a Return Order.
  • Create a Blind Return.
  • Create a Return Order against a Sales Order.
  • Create and close a Receipt against a Return Order.


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On-Demand Outline

  • Course Overview
  • Module 1: Managing Returns
  • Exercise: Create a Blind Return
  • Exercise: Create a Return Order
  • Exercise: Create and Close a Receipt
  • Course Wrap-up

Who Should Attend


This intermediate course is designed for Business Administrative Users of IBM Sterling Selling and Fulfillment Foundation.

Course Delivery

This course is available in the following formats:


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