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Monitoring and Operating a Private Cloud (M20246)

Learn to manage and administer a cloud environment with System Center 2012 R2.

GK# 6383 Vendor# M20246

Course Overview


In this course, you will receive an overview of a private cloud infrastructure, the business and technical drivers behind the implementation, and how System Center 2012 can be used to monitor and operate the private cloud infrastructure. Through hands-on exercises you will gain the skills to configure and optimize a new business unit cloud, deploy pre-packaged applications, and create a new service template to deploy a service into the cloud. You will also learn how System Center Operations Manager is used to monitor the various services that underpin the private cloud. You will learn the core functionality of Service Manager and achieve the skills to create and manage change requests, incidents, and release records as well as the security model behind Service Manager.


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What You'll Learn

  • Private cloud infrastructure
  • Configure and optimize a private cloud
  • Deploy and monitor cloud services
  • Configure application performance monitoring in a cloud environment
  • Operate and extend service management in a cloud environment
  • Problem management in a cloud environment
  • Automate incident creation, remediation, and change requests in a cloud environment
  • Automate self service provisioning in a cloud environment
  • Operate a self-service multi-tenant cloud
  • Cloud high availability, protection, and recovery in a cloud environment
  • Configure Service Level Agreements (SLAs), dashboards, and widgets
  • Optimize the cloud infrastructure


Viewing outline for:

Classroom Live Outline

1. Introduction to the Cloud

  • Cloud Computing Model
  • Requirements for a Private Cloud
  • Requirements for a Public or Hybrid Cloud
  • Operating a Hybrid Cloud Infrastructure with System Center
  • Maintaining the Health of a Cloud
  • Integrating System Center Components

2. Configuring a Private Cloud Environment

  • System Center 2012 R2 Virtual Machine Manager
  • Managing a Virtual Environment with Virtual Machine Manager
  • Creating Clouds

3. Deploying Cloud Services

  • Service Templates
  • VMM Profiles
  • Web Deploy Packages
  • Server App-V
  • Data-Tier Application Packages
  • Deploy Services through App Controller

4. Monitoring Cloud Based Applications

  • System Center2012 R2 Operations Manager
  • Agent Deployment in Operations Manager
  • Configuring Custom Monitoring
  • Monitoring the Network Infrastructure
  • Monitoring Distributed Applications

5. Configuring Application Performance Monitoring

  • Application Performance Monitoring
  • Advanced Monitoring in Application Performance Monitoring
  • Viewing Application Performance Data in Operations Manager

6. Operating and Extending Service Management in the Private Cloud

  • Service Manager
  • Configuring Security and User Roles
  • Configuring Work Items
  • Configuring Incident Queues
  • Configuring Service Offerings for a Cloud

7. Automating Incident Creation, Remediation, and Change Requests

  • System Center Orchestrator 2012 R2
  • Integrating Orchestrator with Operations Manager and Service Manager

8. Problem Management in the Private Cloud

  • Problem Management
  • Creating Custom Rules

9. Operating a Self-Service, Multi-tenant Cloud with Windows Azure Pack

  • Windows Azure Pack Key Concept
  • Administer Windows Azure Pack
  • Windows Azure Pack Providers

10. High Availability, Protection, and Recovery for the Cloud

  • High Availability for a Cloud
  • Protecting and Recovering Data in the Private Cloud

11. Optimizing Your Cloud Infrastructure

  • Keep the Cloud Infrastructure up-to-date using Virtual Machine Manager and Configuration Manager
  • Optimize Cloud Infrastructure using System Center Advisor and Pro-Tips

12. Configuring SLAs, Dashboards, and Widgets

  • Service Level Tracking
  • Configuring and Deploying Widgets and Dashboards
  • Publishing Real-Time State with Microsoft Visio Snap-in
  • System Center Analytics
  • Using Excel and SSRS to View Data
  • Configure Service Reporting


Viewing labs for:

Classroom Live Labs

Lab 1: Verify the Private Cloud Infrastructure

  • Verify the Infrastructure
  • Verify System Center Components

Lab 2: Configure and Optimize a Microsoft Private Cloud

  • Configure Network Resources
  • Create a Cloud
  • Create a VM Network using Software Defined Networks Isolation
  • Create Contoso Cloud Tenant for StockTrader Production

Lab 3: Import and Deploy the StockTrader Application

  • Deploy a Single Tier Service
  • Configure Prerequisites
  • Prepare the StockTrader Service Template
  • Deploy the Service Template

Lab 4: Monitor Private Cloud Services

  • Agent Deployment
  • Configure Custom Monitoring
  • Create a Distributed Application Model
  • Detect and Recover From a Failure

Lab 5: Configure Application Performance Monitoring

  • Configure Basic Monitoring in Application Performance Monitoring
  • Customize the Performance Thresholds
  • Validate Monitoring
  • Create a Distributed Application Model for the DinnerNow Application

Lab 6: Operate and Extend Service Management in a Cloud

  • Configure Security Roles
  • Configure Notifications
  • Publish an Incident Service Offering
  • Raise an Incident
  • Create and Approve a Change Request
  • Create and Assign a Release Record

Lab 7: Automate Incident Creation, Remediation, and Change Requests

  • Configure the Incident Template
  • Configure Incidents that Affect the StockTrader Service
  • Automate Incident Remediation and Change Requests

Lab 8: Automate Problem Management in the Private Cloud

  • Manually Create a Problem Record
  • Create a Custom Event Rule in Operations Manager
  • Configure Automated Problem Record Creation

Lab 9: Automate Self Service Provisioning

  • Configure and Install the System Center Cloud Services Process Pack
  • Deploy a Virtual Machine for StockTrader using the Cloud Services Process Pack

Lab 10: Cloud Protection and Recovery

  • Configure Manual Protection and Recovery of Key Service Data
  • Configure Automatic Protection and Recovery of Key Service Data
  • Monitor Protection Status

Lab 11: Optimize Your Cloud Infrastructure

  • Configure Update Baselines and Pro-Tips

Lab 12: Configure SLAs, Dashboards, and Widgets

  • Configure Service Level Tracking
  • Configure Service Level Management for a cloud
  • Configure Microsoft Excel Analytics

Who Should Attend

  • IT Professionals and cloud administrators who are responsible for monitoring and protecting the cloud infrastructure
  • Individuals and datacenter administrators providing and provisioning applications and/or those that must create and/or implement service requests
  • Solution Architects responsible for designing cloud architectures and extending existing cloud solutions

Follow-On Courses

Training Exclusives

This course comes with 12 months access to the following benefits:

  • Practice Labs
  • 24x7 Mentoring
  • Indexed Class Recordings
  • Unlimited Retakes
  • Digital Courseware
Find out more
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 5 day

Request this course in a different delivery format.