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AMA2133 Leading with Emotional Intelligence

Improve your emotional intelligence skills to recognize and positively manage emotions in yourself, in others, and in groups!

GK# 2556

Course Overview

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Recent studies indicate that emotional intelligence is a powerful key to effective leadership. This valuable seminar delivers the in-depth knowledge and practical emotional intelligence skills you need to ensure that you are a strong, emotionally intelligent leader.

You will learn how to apply emotional intelligence to specific leadership situations to gain the authority and success you strive for as a leader. You will also keep current on cutting-edge developments in leadership theory and practice to help you better collaborate and manage conflict.

How You Will Benefit

  • Use emotional intelligence to gain an honest and accurate awareness of yourself
  • Monitor and adapt your own emotions and behaviors for your benefit and that of your team and department
  • Generate buy-in by crafting an emotionally resonant, inspiring vision
  • Be more decisive with decision-making techniques based on emotional intelligence
  • Create an atmosphere that fosters emotional intelligence
  • Have a positive influence on the emotions and motivation of others
  • Create cohesive teams that understand how to apply emotional intelligence

Schedule

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  • Delivery Format:
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What You'll Learn

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  • Importance of emotions and emotional intelligence to effective leadership
  • Negative consequences of unmanaged emotions and low emotional intelligence in leaders, individual contributors, teams, and organizations
  • Increase your level of emotional intelligence in your:
    • Emotional self-awareness
    • Self-regulation
    • Self-motivation
    • Social awareness (empathy)
    • Social skills in managing the emotional states of individuals and groups
  • Apply the principles of emotional intelligence to key leadership activities
  • Increase the emotional intelligence of your peers, direct reports, upper managers, teams, and entire organization

Outline

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Viewing outline for:

Classroom Live Outline

1. Introduction to Emotional Intelligence (EI)

  • Emotional intelligence defined
  • Five components of EI
  • Importance of emotions and EI to effective leadership
  • Negative consequences of unmanaged emotions and low EI in leaders, individual contributors, teams, and organizations

2. Leading Yourself in an Emotionally Intelligent Way

  • Techniques to achieve greater self-awareness, self-control, and self-motivation
  • Demonstrate greater self-awareness
  • Practice greater self-regulation
  • Exhibit greater self-motivation
  • Negative consequences of unmanaged emotions and low EI to your personal effectiveness

3. Building Relationships in an Emotionally Intelligent Way

  • Importance of EI to building good relationships
  • Increase your level of social awareness (empathy)
  • Apply the principles and practices of EI to building trusting relationships
  • Negative consequences of unmanaged emotions and low EI to your relationships

4. Leading in an Emotionally Intelligent Way

  • Importance of EI to good relationships
  • Increase your level of social awareness (empathy) and your skills in managing the emotional state of others
  • Apply the principles and practices of Ei to key leadership situations and activities
    • Creating an inspiring vision
    • Making and announcing tough decisions
    • Delegating difficult or unpleasant tasks and responsibilities
    • Influencing and inspiring people who are fearful, reluctant, or resistant
    • Confronting difficult behavior and poor performance tactfully
  • Negative consequences of unmanaged emotions and low EI to your relationships

5. Building an Emotionally Intelligent Team

  • Importance of EI to team effectiveness
  • Increase your level of social awareness (empathy) and your skills in managing the emotional states of others
  • Apply the principles and practices of EI to building an emotionally intelligent team
  • Negative consequences of unmanaged emotions and low EI to teams
  • Apply the principles and practices of EI to key leadership situations and activities
    • Building trusting relationships
    • Creating a culture that encourages openness and authenticity
    • Building unified teams out of fragmented, dysfunctional groups
    • Promoting consensus and collaboration out of divisive conflict
  • Increase the emotional intelligence of your peers, direct reports, upper managers, teams, and entire organization

Who Should Attend

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  • Leaders who want to apply emotional intelligence in creating an emotionally healthy, productive workplace and organizational culture, as well as enhance their ability to form trusting relationships
  • OD and HR professionals
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 3 day

Request this course in a different delivery format.
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