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Avaya Communication Server 1000 Familiarization Release 7.x

Learn the basics of CS1K systems.

GK# 0280 Vendor# 0200

Course Overview


This foundation-level course is the starting point for Communication Server 1000 (CS 1000) training and is designed for anyone new to the CS 1000 platform or for those requiring refresher training. Through presentations and interactive practices, you will learn the basics of system software and hardware architecture, the recommended programming hierarchy, commonly used features and services, technical documentation, and other resources to help you on the job.


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What You'll Learn

  • Commonly used technical documentation to locate specific information about the systems and software you support
  • How to log into the system, load and navigate software overlays, exit software overlays, and log out of the system
  • Commonly used software overlays to perform system administration
  • Commonly used software overlays to perform system maintenance
  • Hardware and software architecture of Meridian 1 large systems
  • Hardware and software architecture of CS 1000E and CS 1000M systems
  • Commonly used features and services


Viewing outline for:

Virtual Classroom Live Outline

Day 1:

  1. System Overview
  2. Documentation
  3. Communicating with the System
  4. Administration Overlays
  5. Maintenance Overlays

Day 2:

  1. Communication Server 1000M Systems
  2. Communication Server 1000E Systems
  3. Features and Services
  4. VoIP Overview

Who Should Attend


Persons new to the CS 1000 platform or those requiring refresher training

Follow-On Courses

Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 2 day

Request this course in a different delivery format.