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Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010 Service Pack 2

Learn how to leverage the features of Exchange Server 2010 in an enterprise messaging environment.

GK# 6185 Vendor# M10135

$2995 - $3095 USD

Enroll Request Group Training

Course Overview


In this hands-on course, you'll learn to install, configure, and manage an Exchange Server 2010 messaging environment. You will configure Exchange Server 2010 and learn the guidelines, best practices, and considerations that will help you optimize your Exchange server deployment. You will learn to deploy Exchange Server 2010 servers in various roles, including Mailbox role and Client Access role, and you will learn to manage message transport. You will learn to integrate Exchange Server 2010 into an existing Exchange 2003 or Exchange 2007 environment. You will also be introduced to Exchange Online and its implementations with Office 365.

This course incorporates materials from the Official Microsoft Learning Product 10135: Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010.


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What You'll Learn

  • Install and deploy Exchange Server 2010
  • Configure the Client Access server role in Exchange Server 2010
  • Manage message transport in Exchange Server 2010
  • Configure the secure flow of messages between the Exchange Server organization and the Internet
  • Implement a high availability solution for mailbox servers and other server roles in Exchange Server
  • Monitor and maintain the messaging system
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010
  • Configure the Unified Messaging server role and Unified Messaging components
  • Configure Exchange Server 2010 integration with Exchange Online


Viewing outline for:

Classroom Live Outline

1. Deploying Exchange Server 2010

  • Infrastructure requirements to install Exchange Server 2010
  • Install Exchange Server 2010 server roles
  • Complete an Exchange Server 2010 installation

2. Configuring Mailbox Servers

  • Exchange Server 2010 administrative tools
  • Configure Mailbox server roles
  • Configure public folders

3. Managing Recipient Objects

  • Manage mailboxes in Exchange Server 2010
  • Manage other recipients in Exchange Server 2010
  • Configure e-mail address policies
  • Configure address lists
  • Perform bulk recipient management tasks

4. Managing Client Access

  • Configure the Client Access server role
  • Configure client access services for Microsoft Office Outlook clients
  • Configure Office Outlook Web Access
  • Configure Mobile Messaging access to Exchange Server mailboxes

5. Managing Message Transport

  • Message transport in Exchange Server 2010
  • Configure message transport

6. Implementing Messaging Security

  • Deploy Edge Transport servers
  • Deploy an antivirus solution
  • Configure an anti-spam solution
  • Configure secure SMTP messaging

7. Implementing High Availability

  • High availability options in Exchange Server 2010
  • Configure high availability for Mailbox server databases
  • Deploy highly available non-Mailbox servers

8. Implementing Backup and Recovery

  • Plan backup and recovery
  • Back up Exchange Server 2010
  • Restore Exchange Server 2010

9. Configuring Messaging Policy and Compliance

  • Messaging policy and compliance requirements and options
  • Configure transport rules
  • Configure journaling and multi-mailbox search
  • Configure Messaging Records Management
  • Configure personal archives

10. Securing Exchange Server 2010

  • Configure role-based access control
  • Configure Audit Logging
  • Configure secure Internet access to Exchange Server

11. Maintaining Microsoft Exchange Server 2010

  • Monitor Exchange Server 2010
  • Maintain Exchange Server 2010
  • Troubleshoot Exchange Server 2010

12. Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

  • Upgrade from Exchange Server 2003 to Exchange Server 2010
  • Upgrade from Exchange Server 2007 to Exchange Server 2010

13. Implementing Exchange Online with Office 365

  • Deploying Exchange Online
  • Implementing Federated Delegation

14. Advanced Topics in Exchange Server 2010

  • Deploy Highly Available solutions for multiple sites
  • Implement Federated Sharing


Viewing labs for:

Classroom Live Labs

Lab 1A: Installing Exchange Server 2010

  • Evaluating Requirements for an Exchange Server Installation
  • Preparing for an Exchange Server 2010 Installation
  • Installing Exchange Server 2010

Lab 1B: Verifying an Exchange Server 2010 Installation

  • Exchange Server 2010 Requirements
  • Install the Exchange Server 2010 Server Roles
  • Complete an Exchange Server 2010 Installation

Lab 2: Configuring Mailbox Servers

  • Configuring Mailbox Databases
  • Configuring Public Folders

Lab 3: Managing Exchange Recipients

  • Managing Recipients
  • Configuring E-Mail Address Policies
  • Configuring Address Lists
  • Performing Bulk Recipient Management Tasks

Lab 4A: Configuring Client Access Servers for Outlook Anywhere Access

  • Configuring Client Access Servers
  • Configuring Outlook Anywhere

Lab 4B: Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

  • Configuring Outlook Web App
  • Configuring Exchange ActiveSync

Lab 5: Managing Message Transport

  • Configuring Internet Message Transport
  • Troubleshooting Message Transport
  • Troubleshooting Internet Message Delivery

Lab 6A: Configuring Edge Transport Servers and Forefront Protection 2010

  • Configuring Edge Transport Servers
  • Configuring ForeFront Protection 2010 for Exchange Servers

Lab 6B: Implementing Anti-Spam Solutions

  • Configuring an Anti-Spam Solution on Edge Transport Servers

Lab 7: Implementing High Availability

  • Deploying a Database Availability Group (DAG)
  • Deploying Highly Available Hub Transport and Client Access Servers
  • Testing the High Availability Configuration

Lab 8: Implementing Backup and Recovery

  • Backing Up Exchange Server 2010
  • Restoring Exchange Server Data
  • Restoring Exchange Servers (optional)

Lab 9A: Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search

  • Configuring Transport Rules
  • Configuring Journal Rules and Multi-Mailbox Search

Lab 9B: Configuring Personal Archives and Retention Policies

  • Configuring Personal Archives
  • Configuring Retention Policies

Lab 10: Securing Exchange Server 2010

  • Configuring Exchange Server Permissions
  • Configuring Audit Logging

Lab 11: Maintaining Exchange Server 2010

  • Monitoring Exchange Server 2010
  • Troubleshooting Database Availability
  • Troubleshooting Client Access Servers


  • Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies
  • Experience with the Microsoft Windows Server 2003 and Microsoft Windows Server 2008 operating systems, though experience with previous versions of Exchange Server is not required
  • Experience with Active Directory in Windows Server 2003 or Windows Server 2008
  • Experience managing backup and restore on Windows Servers
  • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information
  • Services (IIS) Administrator
  • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup
  • Fundamental knowledge of certificates and Public Key Infrastructure (PKI)
  • Basic experience with Windows Mobile

Who Should Attend

  • Those aspiring to be enterprise-level messaging administrators
  • IT generalists and help desk professionals who want to learn about Microsoft Exchange Server 2010
  • IT professionals with at least 3 years of experience typically in network administration, help desk, or system administration
Training Exclusives

This course comes with 12 months access to the following benefits:

  • Practice Labs
  • 24x7 Mentoring
  • Indexed Class Recordings
  • Unlimited Course Retakes
  • Digital courseware
Find out more
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 5 day

Request this course in a different delivery format.