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Coaching and Mentoring Team Members

Learn about what makes a great coach, how to structure a coaching session, and the keys to formal mentoring in the workplace.

GK# 2984

Course Overview

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Coaching and mentoring can help your team members improve on-the-job performance and develop into your organization's leaders of tomorrow. Coaching can also help bring underperformers' work up to standard. This short course will explain the difference between coaching and mentoring and outline the basics of both. You'll learn about what makes a great coach, how to structure a coaching session, and the keys to formal mentoring in the workplace.

Virtual short courses do not include materials or headsets.

PMP is a registered mark of the Project Management Institute, Inc.

Schedule

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  • Delivery Format:
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What You'll Learn

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  • Difference between coaching and mentoring
  • What makes a successful coach
  • Set goals for coaching
  • Structure a coaching session
  • Coach underperformers
  • Characteristics of great mentors
  • What mentees need to do to succeed

Outline

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Viewing outline for:

Virtual Classroom Live Outline

1. Introduction

  • Difference Between Coaching and Mentoring

2. Coaching

  • What Does a Coach Do?
  • Characteristics of Good Coaches
  • Preparing for and Structuring the Coaching Session
  • Coaching Dos and Don'ts

3. Mentoring

  • Keys to Formal Mentoring in the Workplace
  • Matching Mentors and Mentees
  • What Makes an Effective Mentor?
  • What Does a Mentee Need to Contribute?

4. Questioning and Listening Skills

5. Other Issues

  • Coaching and Mentoring Your Team Members
  • Hostile Students
  • Motivators

Who Should Attend

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Project Management Professional (PMP)® -certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP® certification.

PDUs

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This course qualifies you for the following PMI® Professional Development Units (PDUs):

  • Leadership = 4

Total = 4

Follow-On Courses

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Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.
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