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Excelling at Facilitation

Improve your skills; improve your meetings.

GK# 2963

Course Overview


We've all experienced a meeting that seemed to drag on and on with nothing accomplished. This short course will teach you how to improve your meeting facilitation skills so your team doesn't have to sit through another one.

Your skill at leading and managing project team meetings is critical to keeping your team focused and accomplishing its goals. From determining when and if a meeting is needed to documenting an agenda and minutes, every step of the meeting plan is explored so you can become more comfortable leading and managing.

Virtual short courses do not include materials or headsets.

PMP is a registered mark of the Project Management Institute, Inc.


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What You'll Learn

  • Importance of meeting planning
  • Create an effective meeting agenda
  • Develop key facilitation skills
  • How to keep the meeting on track


Viewing outline for:

Virtual Classroom Live Outline

1. Organizing Effective Meetings

2. Pre-Planning Meeting Details

  • Why have a meeting?
  • Who should participate?
  • When should you have it?
  • Where should you have it?
  • How is it organized?

3. Preparation

  • Agenda considerations
  • Handouts

4. Process Management

  • Good facilitation behaviors
  • Remote meeting facilitation

5. Follow-up

6. Powerful presentations

  • Difference between facilitation and presentation
  • Presentation best practices

7. Dealing with Difficult People

8. Dealing with Conflict

Who Should Attend


Project Management Professional (PMP)® -certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP® certification.



This course qualifies you for the following PMI® Professional Development Units (PDUs):

  • Technical Project Management = 7

Total = 7

Follow-On Courses

Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.