Module 1 Course Introduction
- Introductions and course logistics
- Course objectives
Module 2 Introduction to VMware Horizon
- Recognize the features and benefits of VMware Horizon
- Describe the conceptual and logical architecture of VMware Horizon
Module 3 Introduction to Use Cases
- Convert customer requirements to use-case attributes
- Define a use case for your virtual desktop and application infrastructure
Module 4 vSphere for VMware Horizon
- Explain basic virtualization concepts
- Use vSphere Client to access your vCenter system and VMware ESXi™ hosts
- Create, provision, and remove a virtual machine
Module 5 VMware Horizon Desktops
- Create a Windows and a Linux virtual machine using vSphere
- Optimize and prepare Windows and Linux VMs to set up Vmware Horizon desktop VMs
Module 6 VMware Horizon Agent
- Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines
- Create a golden image for Windows and Linux Horizon desktops
Module 7 VMware Horizon Pools
- Identify the steps to set up a template for desktop pool deployment
- List the steps to add desktops to the Horizon Connection Server inventory
- Compare dedicated-assignment and floating assignment pools
- Outline the steps to create an automated pool
- Define user entitlement
- Explain the hierarchy of global, pool-level, and user-level policies
Module 8 VMware Horizon Client Options
- Describe the different clients and their benefits
- Access the VMware Horizon desktop using various Horizon clients and HTML
- Configure integrated printing, USB redirection, and the shared folders option
- Configure session collaboration and media optimization for Microsoft Teams
Module 9 Creating and Managing Instant-Clone Desktop Pools
- List the advantages of instant clones
- Explain the provisioning technology used for instant-clone desktop pools
- Set up an automated pool of instant clones
- Push updated images to instant-clone desktop pools
Module 10 Creating RDS Desktop and Application Pools
- Explain the difference between an RDS desktop pool and an automated pool
- Compare and contrast an RDS session host pool, a farm, and an application pool
- Create an RDS desktop pool and an application pool
- Access RDS desktops and application from Horizon Client
- Use the instant clone technology to automate the build-out of Remote Desktop Service Host (RDSH) farms
- Configure load-balancing for RDSHs on a farm
Module 11 Monitoring VMware Horizon
- Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard
- Monitor desktop sessions using Horizon Help Desk
Module 12 Overview of Virtual Desktop and Application Virtualization Troubleshooting
- Identify VMware Horizon architecture and supportability using VMware documentation
- Apply systematic troubleshooting methods to logically diagnose faults by collecting valid and accurate information regarding the environment and problems
- Identify the different approaches to take when a problem occurs and how to document them
Module 13 Command-Line Tools and Backup Options
- Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command
- Identify and collect the log locations for each VMware Horizon component
- Describe the VMware Horizon backup and restore and its benefits
- Identify the database reporting functionality and the steps to resolve inconsistencies
Module 14 Troubleshooting Machines and Desktops
- Identify the information available in Horizon Help Desk Tool
- Identify the procedures for diagnosing and fixing problems while creating and using machines and desktop pools
- Identify the procedures for diagnosing and fixing problems while creating and using Linux desktops
Module 15 Horizon End-User Performance and Optimization
- Discuss the VMware Logon Monitor requirements
- Describe the VMware Logon Monitor configuration
- List the VMware Logon Monitor metrics
- Identify the advantages of image optimization
- Explain how to optimize VMware Horizon Windows desktops
Module 16 Troubleshooting Instant Clones
- Discuss how instant clones are created
- Discuss what gets logged when an instant clone is Created
- Discuss the keywords to look for in the logs when troubleshooting instant clones
- Discuss how to troubleshoot problems with instant clones
Module 17 Troubleshooting Horizon Client
- Identify steps that you can follow to solve problems related to Windows Horizon Client
- Identify steps that you can follow to solve problems related to Linux Horizon Client
- Identify steps that you can follow to solve problems related to HTML Horizon Client
- Identify steps that you can follow to solve problems related to Mac Horizon Client
Module 18 Troubleshooting Common Client Connection Issues
- Discuss the key ports and protocols used in VMware Horizon environments
- Discuss how to troubleshoot black screen problems
Module 19 Troubleshooting Device Redirection
- List troubleshooting steps applicable to USB redirection issues
- Discuss nested RDSH redirection
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