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VMware NSX: Troubleshooting and Operations [V6.3]

This five-day, hands-on training course focuses on the advanced knowledge, skills, and tools necessary to achieve competence in operating and troubleshooting the VMware NSX® 6.3 environment.

GK# 6250

Course Overview


This five-day hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX® 6.3 environment. In this course, you will be presented with various types of technical problems. You will learn how to identify the problems and solve them through a systematic process. You will also be introduced to several operational, management, and troubleshooting tools.


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What You'll Learn

  • Establish and apply a structured approach and methodology for troubleshooting
  • Troubleshoot NSX infrastructure and component problems
  • Troubleshoot physical and logical networking problems involving switching and routing
  • Troubleshoot advanced edge services
  • Troubleshoot network security problems
  • Use tools to monitor, operate, and troubleshoot NSX deployments


Viewing outline for:

Classroom Live Outline

Course Introduction

  • Introduction and course logistics
  • Course objectives
  • Resources and references
  • Learning paths and certifications

Troubleshooting Methodology

  • Develop a structured troubleshooting approach
  • Differentiate between symptoms and root causes
  • Identify and isolate problems residing in various areas
  • Apply an appropriate methodology and procedure to troubleshooting

Troubleshooting and Operating NSX Infrastructure

  • Describe the NSX infrastructure and component communications
  • Discuss common VMware NSX® Controller™ deployment problems
  • Install NSX components for host preparation
  • Troubleshoot host preparation problems
  • Troubleshoot management and control plane synchronization problems
  • Introduce the NSX central CLI

Troubleshooting and Operating NSX Logical Switches

  • Describe the components involved in NSX logical switching
  • Describe the logical switching control plane operations
  • Explain the management plane operations and solve VMware NSX® Manager™ problems
  • Configure vSphere distributed switches for VXLAN
  • Troubleshoot NSX Controller problems related to logical switching
  • Troubleshoot virtual machine connectivity problems

Troubleshooting and Operating NSX Logical Routers

  • Describe the communications between routing components
  • Distinguish between the distributed logical router (DLR) and the edges services gateway and their purposes
  • Describe DLR packet flow
  • Configure the transport zone
  • Describe VMware NSX® Edge™ nodes

Troubleshooting and Operating NSX Security Services

  • Describe the distributed firewall (DFW) components and explain how they communicate with each other
  • Explain how the DFW and NSX Edge firewall rules are managed by NSX Manager
  • Describe the Service Composer architecture
  • Explain the architecture of Guest Introspection with third-party devices
  • Explain how NSX service chaining dynamically responds to changing security conditions
  • Explain how the DFW, the filtering module, and traffic redirection modules work together

Troubleshooting and Operating NSX Edge Services

  • Use the GUI and CLI commands to verify the DHCP relay configuration
  • Configure SSL VPN-Plus server and clients
  • Use GUI and CLI commands to verify SSL VPN-Plus session details
  • Troubleshoot common SSL VPN-Plus problems
  • Configure L2 VPN service
  • Capture L2 VPN packets for troubleshooting and analysis
  • Use GUI and CLI commands to verify L2 VPN configuration settings, policies, mapping tables, and operational status
  • Configure IPsec VPN tunnels between sites
  • Use logging to troubleshoot IPsec VPN issues
  • Perform a packet walk in a hub-and-spoke IPsec VPN environment
  • Describe the logical load-balancing features
  • Analyze common high availability configuration problems and provide solutions

vRealize Operational Tools for NSX Operations Management

  • Describe some common network operation challenges and misconceptions
  • Discuss the architecture and components of vRealize Network Insight
  • Explain how to use vRealize Network Insight to identify and troubleshoot network problems in a data center
  • Monitor the network health, using dashboards, widgets, and alerts
  • Retrieve network statistics, network flow information, packet information, and NSX system events
  • Investigate root causes of problems and troubleshoot based on log analysis
  • Identify how to use vRealize Operations Manager to visualize all NSX networking services deployed in each vSphere cluster
  • Create templates to generate reports for NSX for vSphere objects
  • Describe the creation of custom dashboards for NSX


  • An understanding of Layers 2 through 3 networking protocols, as well as switching and routing methodology
  • An understanding of Layers 4 through 7 network services
  • An understanding of the concepts presented in the VMware NSX: Install, Configure, Manage course (3628) or the VMware NSX for Internetworking Experts Fast Track course, (3258) or equivalent networking and vSphere experience
  • VCP6-NV certification is recommended but not required

Who Should Attend


Network professionals who work with enterprise networks and VMware Sphere

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 5 day

Request this course in a different delivery format.