Avaya Aura® Communication Manager Administration R7

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Individuals responsible for the administration of Communication Manager and programming CM through the System Manager interface on Release 7.0

Role of Communication Manager (CM) in the Avaya Aura Core
Communication Manager Architecture
Role of System Manager in administering Communication Manager
Role of alternative administration interfaces such as Avaya Site Administration (ASA)
Purpose of the Communication Manager Dial Plan
Purpose of CM Feature Access Codes (FAC)
CM Station and User Administration
CM group features such as Hunt Groups and Pick up groups
CM Call Treatment options such as Call Coverage and Call Forward

Various Communication Manager Access Interfaces
Create an Administrator Account with Specific Permissions
Program and Administer Communication Manager through System Manager
Program the Dial Plan Analysis and Feature Access Codes
Build Analog, Digital and H.323 IP Station Users in CM
Program and Verify Class of Restriction, Facility Restriction Level, and Class of Service
Administer and Register the One-x Communicator and Make Calls
Program a Variety of CM Features and Test
Write a Vector for Meet Me Conference
Build H.323 IP Trunks to a Pre-Configured CM
Program CM Call Routing Including Automatic Route Selection (ARS), Automatic Alternate Routing (AAR); Uniform Dial Plan (UDP) and Route Patterns
Backup of CM from SMI
Security and Real Time Reporting Commands in CM
CM Reports and Reset Commands

Lab 1: Identify CM Access Interfaces

Lab 2: Create an Administrator Account

Lab 3: Administer CM from SMGR

Lab 4: Administer Dial Plan and FAC

Lab 5: User Admin

Lab 6: Verify COR, FRL and COS

Lab 7: Administer One-x communicator and make calls

Lab 8: Feature Programming and testing

Lab 9: Meet me Conference Vector

Lab 10: Build H.323 IP trunks to a pre-configured CM

Lab 11: Administer AAR/ARS/UDP – program and test

Lab 12: Backup of CM from SMI

Lab 13: Security and Real Time Reporting

Lab 14: CM Reports and Reset Commands