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Cloud Services Planning and Design

Learn how to plan and design robust cloud services in a cloud and IT as a Service environment.

GK# 4242

Course Overview


This expert-level course provides you with the knowledge and skills necessary to plan and design for robust cloud services in a cloud and IT-as-a-Service (ITaaS) environment. Building on the skills acquired in the Cloud Infrastructure Planning and Design  course, this course focuses on governance, organizational, financial, and technology aspects as well as the management and operation of cloud services. Through lecture, discussions, case studies, design examples, and a series of interactive labs, you will learn how to design solutions that transform business operations and cloud environments to support a cloud services model. The course is applicable to enterprise, service provider, and existing data center operations considering cloud and cloud services. This course focuses on core concepts, principals, and technologies rather than specific products. To provide context, the course includes EMC-specific examples and case studies.


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What You'll Learn

  • ITaaS concepts and benefits as well as various elements helping drive institutions to an ITaaS delivery model.
  • Define, assess, and plan for cloud services from the perspective of Governance, Finance, Organization, and Technology (GFOT).
  • Planning and design strategies for cloud services
  • Significance of the service catalog, templates, service level agreements, orchestration, provisioning, and automation when building and deploying cloud services


Viewing outline for:

Classroom Live Outline

1. Understanding IT Transformation and Cloud Services

2. Technology Planning for Cloud Services

3. Governance Planning for Cloud Services

4. Financial Planning for Cloud Services

5. Organizational Planning for Cloud Services

6. Services Creation and Management

7. Cloud Services Trends and Futures

8. Planning and Design Review


Viewing labs for:

Classroom Live Labs

In addition to lecture and demonstrations, this course includes labs designed to give you practical experience.


  • Five or more years of design experience in compute, network, and storage, including the design of virtualized infrastructures in support of key cloud attributes
  • Understanding of cloud delivery and service models, as well as the services lifecycle
  • EMC Information Storage and Management (EMCISA) 
  • EMC Cloud Infrastructure and Services (EMCCIS) 
  • VMware Certified Professional (VMCP)
  • Cisco Certified Network Associate (CCNA)


Who Should Attend


Individuals responsible for the design, development, and implementation of a cloud strategy and cloud services within their organization, including:

  • Architects
  • Designers
  • Consultants
  • IT and operations managers
  • Service management teams
  • Cloud administrators
  • Line of business (LOB) technical managers
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 5 day

Request this course in a different delivery format.