VMware vRealize Automation: Troubleshooting

• Experienced system administrators and cloud administrators who are already familiar with vRealize Automation

By the end of the course, you should be able to meet the following objectives:

• Learn installation best practices and troubleshoot installation failures
• Verify the correct DNS configuration
• Examine main logs and collect log bundles
• Examine the Kubernetes pods in the vRealize Automation architecture
• Troubleshoot common errors that prevent successful deployments
• Troubleshoot YAML code errors in VMware cloud templates
• Troubleshoot cloudConfig code errors in VMware cloud templates
• Troubleshoot VMware Identity Manager™ configuration errors
• Troubleshoot common errors in VMware vRealize® Orchestrator™ workflows
• Use the vRealize Orchestrator debugger
• Use log outputs from vRealize Orchestrator
• Troubleshoot problems in custom resources
• Troubleshoot problems in resource actions
• Troubleshoot action-based extensibility (ABX) actions
• Integrate vRealize Automation with VMware vRealize® Log Insight™
• Integrate vRealize Automation with VMware vRealize® Operations Manager™
• Use VMware vRealize® Lifecycle Manager™ to troubleshoot vRealize Automation problems with licenses and certificates
• Configure and replace certificates

1  Course Introduction

• Introductions and course logistics
• Course objectives

2  Troubleshooting vRealize Automation Installation Issues

• vRealize Automation installation overview
• vRealize Automation installation best practices
• Troubleshooting installation failures

3  vRealize Automation General Troubleshooting

• Verifying the DNS configuration settings in vRealize Automation and vSphere
• Examining the main logs in the user interface
• Collecting a log bundle
• Using vracli commands
• Examining the pods in the vRealize Automation Kubernetes architecture
• Dumping a log from a vRealize Automation Kubernetes pod
• Stopping and restarting a vRealize Automation Kubernetes pod

4  vRealize Automation Cloud Templates and Deployment Troubleshooting

• Overview of provisioning and placement workflows
• Examining a deployment history
• Troubleshooting deployment issues
• Using deployment Dev mode
• Troubleshooting YAML code
• Troubleshooting problems with cloudConfig

5  vRealize Automation Identity Manager Architecture and Cluster Architecture

• Authentication workflow in vRealize Automation
• Connector high availability for the authentication
• Architecture of a VMware Identity Manager cluster
• Key VMware Identity Manager commands and log files
• Troubleshooting a VMware Identity Manager problem
• Key vRealize Automation components
• Architecture of the vRealize Automation cluster
• vRealize Automation node failover scenario
• vRealize Automation cluster shutdown and startup process
• Virtual machine provisioning workflow

6  Troubleshooting vRealize Orchestrator Workflows

• Overview of vRealize Orchestrator and vRealize Automation communications
• Using the vRealize Orchestrator debugger
• Using vRealize Orchestrator log output
• Troubleshooting vRealize Orchestrator binding errors
• Troubleshooting vRealize Orchestrator logic errors 
• Troubleshooting vRealize Orchestrator payload errors
• Troubleshooting custom resource errors
• Troubleshooting resource action errors

7  Troubleshooting Action Based Extensibility (ABX) Actions

• Overview of ABX actions
• Troubleshooting ABX actions

8  vRealize Automation Integration with vRealize Tools

• Integrating vRealize Automation and vRealize Log Insight
• Integrating vRealize Automation and vRealize Operations Manager
• Using vRealize Operations Manager to monitor vRealize Automation

9  vRealize Automation Certificate Management

• Managing vRealize Automation certificates
• Creating certificate requests with vRealize Lifecycle Manager
• Using Microsoft Certificate Services to create vRealize Automation certificates

Replacing vRealize Automation certificates

• You should have the following understanding or knowledge:
• Good understanding of managing and working with various Linux and Windows operating systems
• Knowledge and working experience of VMware vSphere® environments