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E-Learning: ITIL® 4 Foundation (ILFN) e-Learning + examen (ITIL4-FND-60)

  • Prijs: eur676,00
  • Code training: ITIL4-FND-60

eur676,00

(excl. BTW)

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Omschrijving

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The ITIL® 4 Foundation online course will introduce you to service management key concepts, ITIL® principles, the ITIL®  service value system (SVS), ITIL®  practices and their role in a service provider organization. 26 Easy to absorb lessons covering ITIL®  terminology, concepts, practices and value. Includes video tutorials, study guides and quizzes.

  • Get certified at your own pace
  • 60 days online access
  • Fully accredited
  • Study guides, quizzes, sample exam and more….
  • Tutor support
  • 24/7 helpdesk
  • Training+Virtual Mentor session included

 

  • Course Contents: 6 Modules including 26 Easy to absorb lessons
  • Includes: video tutorials, study guides and quizzes
  • Study duration: 12 hours

Aanvullende informatie

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Study duration: 12 hours

Inhoud

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  • Module 1: Key Concepts of Service Management
  • Module 2: The Guiding Principles of ITIL®
  • Module 3: Service Management and Value
  • Module 4: ITIL® Practices Introduction
  • Module 5: ITIL® Practices Deep Dive
  • Module 6: Course Recap and Exam Preparation

Voorkennis

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  • This course does not require any existing knowledge of the ITIL framework
  • There are no mandatory pre-requisites for the exam
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