Define and Implement Service Assets and Configuration Management Workshop

In this Define and Implement Service Assets and Configuration Management Workshop course, participants gain a solid overview of the IT service management lifecycle, the Service Asset and Configuration Management process, and the required organizational buy-in and commitment. Learn about associated tools and technologies that should support the process and the considerations that should be taken when choosing such tools. Gain an understanding of how to manage the process, verify the integrity of the information and improve the process maturity over time.