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ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Including Exam

  • Référence ITIL4AMC
  • Durée 3 jour(s)
  • Langue French

Modalité pédagogique

Classe virtuelle Prix

eur2,195.00

hors TVA

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Modalité pédagogique

La formation est disponible dans les formats suivants:

  • Intra-entreprise

    Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.

  • Classe inter en présentiel

    Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.

  • Classe virtuelle

    Apprentissage asynchrone

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Résumé

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This 3-day  ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Prochaines dates

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    • Modalité: Classe virtuelle
    • Date: 09-11 février, 2026 | 10:30 AM to 6:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    eur2,195.00

    • Modalité: Classe virtuelle
    • Date: 16-18 mars, 2026 | 9:00 AM to 4:30 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    eur2,195.00

    • Modalité: Classe virtuelle
    • Date: 07-09 avril, 2026 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Français

    eur2,195.00

    • Modalité: Classe virtuelle
    • Date: 04-06 mai, 2026 | 9:00 AM to 4:30 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Néerlandais

    eur2,195.00

    • Modalité: Classe virtuelle
    • Date: 08-10 juin, 2026 | 10:30 AM to 6:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    eur2,195.00

    • Modalité: Classe virtuelle
    • Date: 29-31 juillet, 2026 | 9:00 AM to 4:30 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    eur2,195.00

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Public

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This course is aimed at anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions; regardless of sector, industry, or cloud maturity.

  • Individuals continuing their journey in service management.
  • ITSM managers and aspiring ITSM managers.
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery.
Plus...

Objectifs de la formation

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After you complete this course you will be able to:

  • Analyze available solutions and potential benefits using a vendor-neutral approach
  • Effectively identify, select and deliver optimized cloud services
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework
  • Adopt a customer-focused end-to-end cloud procurement user journey
Plus...

Programme détaillé

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  • This course is structured around the ITIL customer journey.
  • Practical guidance to help organizations navigate the steps of their cloud services journey.
  • Provides vendor-agnostic best practice guidance that is not tailored to specific vendors and tools.
  • Demonstrates how ITIL supports a clear and practical integration between cloud technology, cloud acquisition and broader business strategy and functions.

Cloud Basics

  • Key components of ITIL4
  • The role of cloud services in an organization
  • Define requirements for adopting, and readiness to adopt, cloud solutions
  • Types of cloud services and their applicability

Procuring and Onboarding

  • Procuring cloud services in the ‘offer’ step
  • Onboarding and offboarding cloud services

Cloud Strategy

  • Managing the use of cloud services
  • Evaluate and improve a cloud strategy
Plus...

Pré-requis

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There are no formal pre-requisites for studying Acquiring & Managing Cloud Services. The relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.
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Certification

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This class comes with an online proctored exam voucher. These will have a validity of 12 months. You will need to schedule and complete your exams within this time frame.

Details about exam:

  • 40 questions
  • Multiple choice
  • 90 minutes’ duration
  • Closed book

ITIL 4 Specialist: Acquiring & Managing Cloud Services exam voucher incorporates the corresponding Digital Core Guidance (eBook). The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished.

Certification: ITIL 4 Specialist: Acquiring & Managing Cloud Service

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Produits associés

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