ITIL 4 – Create, Deliver, Support
This course provides those IT leaders, practitioners and support staff who already hold the ITIL 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.
This course includes a web proctored exam.
10 courses found
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- Delivery Format: Virtual Learning
- Date 12-14 April, 2023
- Location: Virtual
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Guaranteed To Run
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- Delivery Format: Virtual Learning
- Date 12-14 April, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 02-04 May, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 12-14 June, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 19-21 July, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 21-23 August, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 11-13 September, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 02-04 October, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 20-22 November, 2023
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 11-13 December, 2023
- Location: Virtual
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