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CompTIA Network+ Support Skills

  • Course Code G005
  • Duration 5 days

Additional Payment Options

  • GTC 37 inc. VAT

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Public Classroom Price


excl. VAT

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview


This course will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. It will prepare you to take the CompTIA Network+ exam by providing 100% coverage of the objectives and content examples listed on the syllabus. Study of the course can act as groundwork for more advanced training.

The CompTIA Network+ credential proves knowledge of networking features and functions and is the leading vendor-neutral certification for networking professionals. Worldwide nearly 500,000 individuals are CompTIA Network+ certified and 91% of hiring managers indicate CompTIA certifications are valuable in validating IT employee skills and expertise. Dell, HP, Sharp, Xerox and Ricoh are among the companies that employ Network+ certified staff and it is supported by top organizations, such as Apple, Best Buy, Canon, Cisco, Intel and U.S. Navy.

Course Schedule

    • Delivery Format: Virtual Learning
    • Date: 08-12 July, 2019
    • Location: Virtual


    • Delivery Format: Virtual Learning
    • Date: 02-06 September, 2019
    • Location: Virtual


    • Delivery Format: Virtual Learning
    • Date: 04-08 November, 2019
    • Location: Virtual


Target Audience

CompTIA Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician and IT cable installer.

Course Objectives

  • Describe the features of different network protocols and products for LANs, WANs, and wireless networks.
  • Understand the functions and features of TCP/IP addressing and protocols.
  • Identify threats to network resources and appropriate security countermeasures.
  • Install and configure network cabling and appliances.
  • Manage, monitor, and troubleshoot networks.
  • Course Content

    • Module 1: Topologies and Infrastructure
    • Topologies and the OSI Model
    • Ethernet
    • Hubs, Bridges, and Switches
    • Infrastructure and Design
    • Module 2: Addressing and Routing
    • Internet Protocol
    • IPv4 Addressing
    • DHCP and APIPA
    • IPv6 Addressing
    • Routing
    • Module 3: Troubleshooting and Management
    • Transport Protocols
    • Name Resolution
    • Troubleshooting
    • Applications and Services
    • Management and Monitoring
    • Cloud and Virtualization
    • Module 4: Installation
    • Network Sites
    • Installing Cable
    • Installing Wireless Networks
    • WAN Technologies
    • Remote Access
    • Module 5: Security
    • Vulnerabilities and Threats
    • Security Appliances
    • Authentication
    • Incident Response
    • Change and Configuration Management

    Course Prerequisites


    Regardless of whether you have passed A+, it is recommended that you have the following skills and knowledge before starting this course:

    • Configure and support PC, laptop, mobile (smartphone / tablet), and print devices.
    • Know basic network terminology and functions (such as Ethernet, TCP/IP, switches, routers).
    • Configure and manage users, groups, and shared resources in a simple SOHO network.
    • Understand the use of basic access control measures, such as authentication, security policy, encryption, and firewalls.
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