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Citrix Virtual Apps and Desktops 7.x Help Desk Support

Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution.

In this course you will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team.

Gain foundational knowledge about the XenApp and XenDesktop technology and an understanding of how components interact.

You will learn about each component, focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world scenarios.

By the end of the course, you will be able to solve or escalate end-user issues appropriately.

Delivery Format

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

6 courses found

    £1,495.00

    • Delivery Format: Virtual Learning
    • Date 24-25 October, 2019
    • Location: Virtual

    £1,495.00

    £1,495.00

    • Delivery Format: Virtual Learning
    • Date 13-14 February, 2020
    • Location: Virtual

    £1,495.00

    £1,495.00

    • Delivery Format: Virtual Learning
    • Date 05-06 May, 2020
    • Location: Virtual

    £1,495.00

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