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VMware Horizon 7: Troubleshooting and Performance Optimization

  • Course Code VMHTPO
  • Duration 5 days
Public Classroom

Public Classroom Price

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Course Delivery

This course is available in the following formats:

  • Public Classroom

    Traditional Classroom Learning

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Course Overview

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During this five-day, hands-on training, you will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7. You will increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Product Alignment

  • VMware Horizon 6
  • VMware Horizon 7
  • vSphere 6

Course Schedule

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Target Audience

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Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7

Course Objectives

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By the end of the course, you should be able to meet the following objectives:

  • Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment
  • Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
  • Identify infrastructure problems as they relate to View
  • Discuss View installation problems and best practices

Certifications

This course helps prepare you for the following certifications:

  • VMware Certified Implementation Expert 6 – Desktop and Mobility (VCIX6-DTM)

Course Content

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Course Introduction

  • Introductions and course logistics
  • Course objectives

Introduction to Troubleshooting

  • Discuss troubleshooting techniques
  • Describe methods for efficient troubleshooting in a consistent and repeatable manner

Troubleshooting Tools

  • Understand how to use Horizon Administrator to troubleshoot View problems
  • Understand how to use the command line to troubleshoot View problems
  • Understand how to use VMware and third-party tools to identify and troubleshoot View problems
  • Interpret log files

Troubleshooting Virtual Desktops

  • Analyze, diagnose, and troubleshoot virtual desktop problems
  • Use VMware tools to optimize virtual desktops

Troubleshooting USB Connectivity and Printing

  • Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
  • Analyze, diagnose, and troubleshoot USB connectivity and printing problems

Troubleshooting Display Protocols

  • Discuss the topology and architecture of display protocols in View
  • Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
  • Optimize PCoIP and Blast Extreme for performance

Troubleshooting View Composer

  • Discuss the architecture, purpose, and benefits of View Composer
  • Analyze, diagnose, and troubleshoot View Composer problems

Troubleshooting Instant Clones

  • Discuss the architecture, purpose, and benefits of instant clones
  • Understand how to create and deploy instant-clone desktop pools
  • Analyze, diagnose, and troubleshoot instant-clone problems

Troubleshooting SSL Certificates

  • Discuss certificate authority and SSL certificates
  • Discuss the proper method to install and replace certificate authority and SSL certificates
  • Analyze, diagnose, and troubleshoot SSL certificate problems

Infrastructure

  • Discuss how a data center’s infrastructure can affect the performance of a View environment
  • Discuss best practices for data center infrastructure for View


Course Prerequisites

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This class requires understanding the concepts and topics presented in the following courses:

  • Horizon (with View): Install, Configure, Manage or Horizon 7: Install, Configure, Manage
  • VMware Data Center Virtualization Fundamentals

Experience with working with View is helpful.