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ITIL® 4 Specialist: Create, Deliver, Support - Including Exam

This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.

This course includes a web proctored exam.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Delivery Format

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Virtual Learning

    Learning that is virtual

22 courses found

    • Delivery Format: Virtual Learning
    • Date 16-18 November, 2026 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $3,105.00

    • Delivery Format: Public Classroom
    • Date 01-03 December, 2026 | 9:00 AM to 5:00 PM
    • Location: GK Riyadh (Arab Stand)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 01-03 December, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 14-16 December, 2026 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $3,105.00

    • Delivery Format: Virtual Learning
    • Date 11-13 January, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $3,105.00

    • Delivery Format: Virtual Learning
    • Date 11-13 January, 2027 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 08-10 February, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $3,105.00

    • Delivery Format: Virtual Learning
    • Date 08-10 March, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $3,105.00

    • Delivery Format: Virtual Learning
    • Date 16-18 March, 2027 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
    Request Space
    • Delivery Format: Virtual Learning
    • Date 05-07 April, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $3,105.00

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Dates in Other Countries

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