ITIL® Expert Certification Prep

Get the skills to prepare for ITIL Expert certification

Utilizing a hands-on approach through case studies, deep dive into the core disciplines of ITIL best practices with our Managing Across the Lifecycle (MALC) course. Build on the knowledge gained through ITIL Foundation and ITIL Intermediate certifications, with MALC certification designed to arm you for ITIL Expert exam success.

ITIL^® is a registered trademark of Axelos Limited, used under permission of Axelos Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Prerequisites

At least 17 ITIL v3 or newer credits (required)
Two to four years of relevant work experience

Next Steps

To prepare for the end-of-class exam, it is recommended that you review the 2011 editions of the following ITIL publications and complete at least 28 hours of personal study:

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement

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ITIL® Expert Qualification: Managing Across the Lifecycle

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