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ACSS Avaya Communication Server 1000 for Avaya Aura® Certification

The Avaya Certified Support Specialist (ACSS) Avaya Communication Server 1000 for Avaya Aura credential certifies that you have the advanced level of technical proficiency necessary to deliver installation, configuration, administration, maintenance and troubleshooting support for Avaya Communication Server 1000 for Avaya Aura products.

Prerequisites

Qualified candidates typically have at least four years of experience in the relevant technologies and up to two years of experience supporting the Avaya Communication Server 1000 for Avaya Aura product. The successful candidate can: 

  • Demonstrate product architecture knowledge (components, features and functions)
  • Install the product hardware and software
  • Test, validate and troubleshoot the implementation
  • Configure the product for hand-off to Day 2 administration
  • Administer, maintain and troubleshoot intermediate to advanced configurations
  • Interpret and resolve customer technical issues related to the products and components

Required Exams

7003: Avaya Communication Server 1000 Avaya Aura Implementation Exam

This exam tests your ability to: 

  • Prepare for implementation
  • Install hardware and software
  • Configure hardware and software
  • Test and validate the implementation
  • Troubleshoot the implementation

7004: Avaya Communication Server 1000 for Avaya Aura Maintenance Exam

This exam tests your knowledge and skills regarding: 

  • Dialing plans
  • Networking
  • Administration and maintenance

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