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Since PeopleCert’s acquisition of the ITIL Body of Knowledge in 2021, they have worked to modernize, refine, and improve the guidance it provides so that businesses that adopt it facilitate better collaboration between IT and its stakeholders, experience greater user satisfaction when utilizing IT services, and deliver improved business outcomes. During that time, the certification program has continued to evolve to better align to the people doing the work, the roles they hold, and the types of practices they perform in the co-creation of value for the organization. We plan to discuss the value & benefits that ITIL certification brings to organizations, to describe the re-certification pathways of the recently announced recertification program, and to illustrate how you can leverage the modern components of the ITIL framework to grow your ITSM practice. We hope you’ll join us, along with our partners from Peoplesoft, for this robust discussion on the modern practices of the ITIL®4 framework, and how Skillsoft can help you implement them. Watch Now

In spring 2020, the Cisco certification program went through a shake-up. Cisco announced a completely new program, including the Cisco Career certification. This certification allows IT professionals to demonstrate they have the right Cisco knowledge.

VMware vSphere 8 is the enterprise workload platform that brings the benefits of cloud to on-premises workloads. It supercharges performance with DPU and GPU based acceleration, enhances operational efficiency through the VMware Cloud Console, seamlessly integrates with add-on hybrid cloud services, and accelerates innovation with an enterprise-ready integrated Kubernetes runtime that runs containers alongside VMs.

Cloud technologies continue to help organizations transform their businesses at a rapid pace. To ensure continued value from their cloud investments, organizations must empower their teams with current, role-relevant cloud skills.

Explore the key features and benefits of Azure Active Directory Identity Protection. You'll learn how this powerful tool can help you detect and mitigate identity risks, automate threat response, and provide real-time protection against suspicious activities.

The Microsoft security operations analyst can be seen as the gatekeeper for the organisation and collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders.

As the skills gap continues to impact businesses in critical areas like cloud, data science and cybersecurity, organizations seek out those professionals with reputable credentials that validate their experience and capability. In turn, these certified professionals tend to enjoy more leverage in the marketplace because they’ve earned certifications recognized as trustworthy affirmations of their skills.

Where the Azure Administrator is seen as a spider in the web of Microsoft cloud services is the Azure Architect playing the role of a generalist. They hold the umbrella of Azure Administration, Azure Development and Devops processes. Therefore they need to have advanced experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. And a professional in this role should manage how decisions in each area affect an overall solution. Every organisation with some cloud ambitions should have at least one of these Architects in their teams.

This role was a “Systems Administrator” in the past. But with cloud and the broad services cloud platforms offer, there is a need for a different approach. The Microsoft identity and access administrator designs, implements, and operates an organization’s identity and access management systems by using Microsoft Azure Active Directory (Azure AD), part of Microsoft Entra. They configure and manage authentication and authorization of identities for users, devices, Azure resources, and applications.