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Case Studies

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23 Results Found

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Tailored Technical Training Modules Increase Product Sales

Case Study | June 15, 2012

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Training Solution Helps Personnel Meet the Requirements of DoD Directive 8570.1

Case Study | Dec. 06, 2011

Failure to meet the certification provisions could expose individuals to loss of position and agencies could possibly lose funding by the U.S. Congress.