18 Results Found
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.
We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.
How to handle new hires without real-world experience. Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators. Mentoring case study.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.
Identifying foundational skill gaps and training enabled a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.