Case Studies

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

This brief examines how having an effective whether-to-adopt decision process increases your chance of success when adopting cloud computing.

Understand cloud's strengths and weaknesses. Minimize adverse outcomes by understanding that cloud’s positive benefits come with risks.

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Cloud service providers often tout staff reduction as a key benefit of cloud computing, but that can be misleading. We examine the impact on IT staffing.

We examine firm types and determine which ones should invest in cloud computing right now.

Cloud isn’t a technology — it’s a new business model powered by new technologies. Cloud sells IT infrastructure, platforms and applications as services.

IT leaders often make the mistake of assuming cloud is just another technology to implement, but cloud is a service model, not a technology.

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

This brief explains how to use proven infrastructure and operations (I &O) standard changes as templates for continuous cloud deployment and DevOps.