13 Results Found
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge.
Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.